DS Residential Coordinator

NORTHWESTERN COUNSELING & SUPPORT SERVICES INC•St. Albans, VT

1d•Onsite

About The Position

Northwestern Counseling & Support Services, Inc. is seeking a highly organized, proactive Developmental Services (DS) Residential Coordinator to support the daily operations of our residential programs. This role is central to ensuring consistent, high-quality care by coordinating staff schedules, supporting program logistics, and helping maintain compliance with state regulations and agency standards. The ideal candidate is detail-oriented, communicative, and adaptable, with the ability to balance multiple priorities in a fast-paced environment. A working knowledge of Developmental Services regulations and a commitment to supporting both staff and clients is essential.

Requirements

Bachelor’s Degree; or equivalent combination of related education, training and experience
Highly organized
Proactive
Detail-oriented
Communicative
Adaptable
Ability to balance multiple priorities in a fast-paced environment
Working knowledge of Developmental Services regulations
Commitment to supporting both staff and clients

Responsibilities

Oversee and adjust staffing schedules across programs
Ensure appropriate coverage for shifts, trainings, and on-call needs
Communicate schedule updates clearly
Track trends
Work closely with the Residential Leadership Team to identify gaps, improve efficiency, and support continuity of care
Assist with hiring processes
Maintain substitute staff pools
Provide administrative support including data tracking, documentation review, and report preparation
Manage supplies and purchasing
Assist with meal planning
Occasionally provide direct support to clients to maintain program stability
Ensure programs are audit-ready by reviewing documentation
Support incident reporting
Assist with licensing and regulatory requirements