Driver Manager

Highway Transport•Knoxville, TN

22h•Onsite

About The Position

Responsible for managing and directing an assigned group of company drivers and overseeing contractor relations within the established policies and procedures of the company. The key responsibility is to foster proactive communication to help facilitate the needs of the driver and company objectives, including safety, training, performance metrics, maintenance, and pay. The Driver Manager must be accessible to an assigned group of drivers by phone, e-mail, text, or Mobile Communications system. While driver and contractor management is the primary emphasis, the position will also assist with managing day-to-day activities within the service center and communicate with internal and external customers as needed. This is an In-Office position located in Knoxville, TN.

Requirements

High school diploma or equivalent required
Excellent interpersonal and verbal communication skills
Strong time management and organizational skills
Ability to exercise independent judgement
Ability to direct and manage employees and contractors
Ability to follow established policies and procedures of the company
Knowledge of Federal DOT, OSHA, and EPA regulations
Must be able to work with interruptions and deadlines
Must be able to effectively interact with internal and external customers

Nice To Haves

Bachelor’s Degree preferred
2 years’ experience in the direct management of personnel preferred
Bulk transportation preferred
Management experience preferred

Responsibilities

Main responsibility is to be the direct line communication and management of drivers
Interview drivers to ensure job duties and expectations align from both driver and company
Frequent communication to make sure we are meeting drivers’ expectations
Approve and review driver pay for accuracy
Ensure driver pay thresholds are met
Review and discuss safety analytics with driver
Assure Transflo scanning is current
Ensure all driver training certificates and expirations are current
Manage driver OJT and onboarding checklist reviews
Complete driver performance reviews
Responsible for meeting or exceeding driver turnover ratio
Meet or exceed budgeted driver count
Monitor accuracy of driver profiles and schedules
Speak-ups and People Element survey reporting
Work with HR (Human Resources) & safety regional managers on corrective actions and compliance occurrences
Other duties as assigned