Driver Manager

Heniff Transportation Systems•Pooler, GA

21h•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do. The Driver Manager will be responsible and accountable for assigning jobs to ensure efficient driver operations. Ensure that company policies are being followed and that work is conducted in a safe manner. The Heniff family of companies is the premier leader in liquid bulk transportation, food grade, rail transloading, iso depot operations, tank cleaning and maintenance. Our mission is to efficiently provide Supply Chain Solutions to our customers safely, securely and on time, every time. From our high-tech tracking and technology systems to our friendly drivers and customer service staff, everything is focused on ways to come up with solutions to our customers’ problems and to make it as easy as possible to do business with us. With nearly 100 locations connected nationwide and over 2000 tractors, our integrated freight network of opportunities and capacity for our drivers and customers is unmatched. Even though we have the look of a big company, we have the feel of a small company. Our goal is not to be the biggest, but to be the best!

Requirements

Associate’s Degree or equivalent work experience
Proficiency with Microsoft Word, Outlook, Excel, etc.
Minimum 5 years of related experience
Familiarity with DOT and OSHA regulations
Some travel to corporate office and other locations
Willingness to work a flexible schedule
Valid driver’s license and ability to meet company driving requirements
Strong organizational, administrative and analytical skills
Solid communication skills and attention to detail
Ability to be flexible and adapt to change
Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
Ability to demonstrate a positive, proactive and motivated attitude
Must be reliable and punctual
Ability to adapt to change in a fast-paced organization
Strong problem solving skills
Ability to work a flexible schedule
Ability to read, write and speak English proficiently

Nice To Haves

Prior dispatch experience
Experience using TMW and PeopleNet systems
Tanker industry experience
Prior management/supervisory experience
Understanding equipment utilization and allocation

Responsibilities

The Dispatcher will develop and maintain professional relationships with drivers to ensure their needs are being met.
Communicate in a timely and effective manner with customers to ensure a high level of service.
The Dispatcher will maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
Review dispatch sheet and driver assignments to ensure all loads are dispatched.
Review all orders and process and/or distribute according to terminal procedure.
The Dispatcher will ensure timely and efficient movement of loaded trucks carrying various products.
Schedule loads and assign qualified drivers.
Enter load information into TMW system and prepare Delivery Receipts for each load.
The Dispatcher will provide documentation and communicate to drivers all pertinent information for scheduled load(s).
Initiate and maintain customer specifications.
Safety Date Sheets (SDS) for products hauled.
Review driver's Hours of Service Logs for available hours, and update hours in the computer as required.
Update and/or forward reports as directed by terminal management.
Perform all other duties as specified by the terminal or corporate management.
Incorporate measures to prevent waste and lost time.
The Dispatcher will effectively address concerns from employees and customers.
Ensure compliance with safety rules, including but not limited to those defined by OSHA and DOT.
Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
The Dispatcher will understand and follow established policies and procedures in emergency situations.