Downstream Operations Planner

Fronius•Portage, IN

About The Position

The Downstream Operations Planner ensures smooth processing of customer orders, reliable planning of configuration orders, and stable availability of materials across the downstream value chain. The positions combines operational order-to-cash execution with planning tasks and replenishment. The Downstream Operations Planner maintains accurate data in ERP system, coordinates with internal stakeholders, monitors material flows, resolves issues impacting delivery. Growth with in role availiable Downstream Operation Planner I Task and Responsibilities Acts as first point-of-contact for basic O2C questions. Processes customer orders and delivery confirmations in ERP. Handles daily internal/external customer communication. Coordinates domestic outbound shipments and prepares shipping documents. Validates sales orders for commercial completeness. Reports stock shortages and overdue POs to replenishment planners. Uses standard daily/monthly reports. Identifies escalating priority issues and reports to high-level management. Meets assigned deadlines accurately and reliably. All other duties as assigned by management.

Requirements

Possess a valid Passport or have the ability to obtain and pay for a valid Passport
Completed technical and/or business education (university, technical college, or comparable further education/training)
Strong MS Office skills
Strong attention to detail with emphasis on data entry
Basic knowledge of ERP systems and Digital Tools systems preferred
Possesses excellent interpersonal and communication skills
Ability to multi-task
Ability to function in a fast-paced work environment, both independently and as a team member
Customer service oriented
Knowledgeable in domestic and/or international shipments
Structured and independent way of working
Analytical with strong problem-solving skills
Reliable with a high level of commitment
Available to work overtime and shift work when requested
Ability to focus and follow through to resolution, with an aptitude for problem solving
Ability to multi-task and strong organizational skills
Ability to work under pressure and maintain quality in a fast-paced work environment
Results/deadline oriented with effective follow through
Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
Ability to bend and reach, with repetitive motion
Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending.
Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel and crouch.
Employees could be required to lift up to 50 pounds.
Employees will be occasionally exposed to tripping hazards.
The noise level in the work environment is usually low to medium.