Doula Coordinator

Healthy Start Coalition of HHP•Bartow, FL

About The Position

The Doula Program Coordinator is responsible for ensuring high-quality, evidence-based practices and case management of the G.R.O.W. Doula program; to include all administrative functions.

Requirements

Bachelor's degree or Associate's degree, or equivalent education and experience in public health, social work, nursing, or mental health counseling.
Experience as a Doula
G.R.O.W. Doula certification is required; or certification must be obtained within 6 months of hire.
Knowledge of medically accurate evidence based MCH and youth development practices.
Excellent English language verbal and written communication skills.
Proficient in MS Office and other computer-based applications.
Valid Driver's License and reliable vehicle.
Experience working in Healthy Start and/or familiarity with Healthy Start System of Care.

Nice To Haves

Bilingual-Spanish/English (preferred).

Responsibilities

Responsible for recruiting, training, and supervising of contractual doulas.
Identify training needs and opportunities; guide doulas in working with healthcare, and social service.
Ability to educate clients on childbirth information such as prenatal care, birth plans, stages of labor, breastfeeding, infant capacities, etc.
Oversee doula scheduling, assignments, and day-to-day operations.
Coordinate classes and training opportunities for continued education for contracted doulas.
Plan and facilitate doula meetings. Two (2) virtual meetings per month are required, and one (1) in-person doula meeting per quarter; typically held on Saturday. Maintain Doula group chat.
Implement and track client outreach and recruitment strategies to increase referrals and enrollment with monthly reporting on outreach activities, referral sources, and recruitment outcomes.
Inform and follow-up with doulas regarding caseloads.
Support contract, grant, agency, and service delivery compliance and risk reduction by ensuring timely and accurate documentation and data collection. Monitor and review documentation.
Conduct weekly audits of all doula client files in the WFS to ensure accurate and timely documentation.
Serve as an advocate to ensure clients receive appropriate services from governmental, community, medical, and private entities.
Identify resources and develop strategies and partnerships to strengthen and enhance the program and services to program participants.
Develop expertise on program – medically accurate, evidence-based practices, research, data-tracking and reporting, innovation, client input, and evaluation.
Create and provide weekly content to the Social Media Manager to share on Healthy Start Website, Healthy Start Facebook Page, and other social media platforms.
Work closely with Contract Coordinator on contractual requirements, invoice verification, and reconciliation of payments.
Represent Healthy Start at a minimum of 7-9 community health fairs and outreach events annually including occasional evenings and Saturdays to promote Healthy Start services, collect and post engagement summaries within 5 business days of each event.
Attend the three (3) annual Hardee, Highlands, and Polk community baby showers.
Daily verification of Medicaid Benefits (7 days a week)
On-call responsibilities for labor and delivery if assigned doula is not available and alternate doula cannot be secured.
Develop and deliver a minimum of three (3) presentations to maternal care providers, hospital staff, community agencies, and at outreach events; demonstrate strong public speaking skills.
Perform other duties as assigned.