Full-Time Doorperson
Hilton•New Orleans, LA
About The Position
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Full-Time Doorperson to join the team! What will I be doing? The Doorperson is responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Responsibilities
- Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
- Read luggage tags and provide claim tickets for accurate delivery of guest items
- Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
- Arrange guest transportation (i.e. taxi cabs), as needed
- Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner
Benefits
- Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana
- Dental & Voluntary Insurance – SunLife
- Flexible Spending Account (FSA) – Through WEX
- 401(k) Retirement Plan – Fidelity, with up to 5% employer match
- Employee Assistance Program (EAP) – ComPsych
- Free Team Member Meals
- Discounted Parking
- Property Discounts – Restaurants, Gift Shop, and Spa
- Paid Time Off (PTO) Program
- Go Hilton Travel Discounts
- Tuition Reimbursement
- Guild Education Program
- Medical/Dental coverage begins on the first of the month following 60 days of employment
- 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
