Donor Relations and Administrative Coordinator

Friends of Switchpoint Inc•Saint George, UT

13d•$36,000 - $42,000

About The Position

The Donor Relations and Administrative Coordinator supports Switchpoint's fundraising and development efforts by managing the donor database, maintaining accurate constituent records, cultivating donor relationships, and providing administrative support to the executive team. This position plays a critical role in supporting the organization's fundraising activities and ensuring excellent donor stewardship.

Requirements

Commitment to Switchpoint's mission of empowering those experiencing homelessness and poverty
Excellent organizational skills and exceptional attention to detail
Strong written and verbal communication skills with ability to interact professionally with donors, staff, and community partners
Ability to handle confidential and sensitive donor information with discretion and professionalism
Demonstrated commitment to exceptional customer service and donor-centric practices
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently, prioritize multiple tasks, and meet deadlines
Strong problem-solving skills and sound judgment
Team-oriented with collaborative work style
High school diploma or equivalent required
2+ years of experience in database management, donor relations, fundraising, or nonprofit administration
Experience with donor databases or CRM systems
Demonstrated ability to maintain accurate records and manage data with high attention to detail

Nice To Haves

Bachelor's degree in nonprofit management, business administration, communications, or related field
Experience with fundraising databases (such as Raiser's Edge, LGL, or similar platforms or database)
Previous experience in a nonprofit development or advancement office
Knowledge of fundraising best practices and donor stewardship principles

Responsibilities

Maintain and enhance the accuracy and integrity of the donor database, ensuring all biographical, contact, and giving information is current and complete
Process and record all donations, pledges, and donor communications in a timely and accurate manner
Research and update donor information using multiple sources including public records, social media, and other databases
Generate donor acknowledgment letters, tax receipts, and other correspondence in accordance with development best practices
Prepare regular reports on giving trends, donor retention, and campaign progress for leadership and board members
Support the cultivation and stewardship of individual donors, foundations, and corporate partners
Coordinate donor recognition activities and maintain records of donor preferences and interactions
Assist with annual appeals, special campaigns, and fundraising events through database segmentation and communications support
Ensure compliance with donor privacy preferences and data security protocols
Provide administrative support to the executive team including calendar management, meeting coordination, and correspondence
Prepare materials and documents for board meetings, presentations, and reports
Assist with special projects and organizational initiatives as assigned
Coordinate with other departments to ensure efficient operations and communication