Domestic Service Representative

Expeditors International of Washington, Inc.•Reno, NV

44d•$18 - $22

About The Position

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! www.expeditors.com Scope of Position: Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors' culture.

Requirements

1-3 years accounts payable and general accounting experience
Proficiency in Microsoft products including Word and Excel
Strong Excel skills, including report preparation, VLOOKUP, Pivot Table, and more
Excellent verbal and communication skills
Detail oriented, well-organized self-starter with strong time management skills
Ability to multi-task and work independently or with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Open to change and willing to learn new skills
Sound understanding of accounting-related principles and relevant software
Fully proficient with various software applications (mainframe systems)
10-key by touch
Functions efficiently in a high stress environment
Willing to work overtime
An intimate understanding of Export Compliance
Local Applicants Only

Nice To Haves

Certifications including Certified Export Clearance Specialist, Dangerous Goods - Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation

Responsibilities

Ensure accurate and timely client billing, including dispute resolution
Understand customer expectation to ensure all the elements of the SOP and KPI's are met
Ensure compliance to company policies and external regulations
Complete cross training in order to support team coverage
Professionally represent Expeditors to our customers, service providers, and government agencies
Ensure smooth and timely shipment process flow
Ensure accurate and timely data entry into our operational system based on defined metrics
Track and trace shipments
Provide proactive and clear communication to internal and external customers