Documentum Records Management Specialist

ASSYST • Rockville, MD

3d • Onsite

About The Position

ASSYST is seeking a detail-oriented Documentum Records Management Specialist to manage the lifecycle of electronic and physical records within the specialized E-Safe application. This role is critical for ensuring data integrity, compliance with federal/corporate retention schedules, and providing high-level technical support to users navigating the WebTop portal.

Requirements

• Direct experience with OpenText Documentum (specifically WebTop and the Records Management/Retention modules).
• Proficiency in document scanning workflows and PDF optimization, including OCR (Optical Character Recognition) for text cleanliness and accessibility.
• Deep understanding of records retention schedules and the ability to apply complex lifecycle policies to digital records.
• Proven ability to meet strict Service Level Agreements (SLAs), specifically the 2-hour processing window for record profiling.
• Strong interpersonal skills to provide technical training to users and coordinate effectively with internal stakeholders.
• Exceptional attention to detail regarding metadata entry and the identification of duplicate records.

Responsibilities

• Profile and move records into designated folders within two (2) hours of receipt.
• Ensure all non-duplicate records are accurately entered into the E-Safe application.
• Maintain the setup and disposition of retention schedules within E-Safe using the Documentum Retention module in accordance with approved policies.
• Scan and profile documents per client guidance.
• Ensure all created PDFs are high-quality, readable, error-free, and meet accessibility standards.
• Submit a Records Management Weekly Report every Friday by 11:00 a.m. ET, detailing documents processed, pages scanned, metadata created, and project statuses.
• Act as the primary trainer and support lead for users on the WebTop portal.
• Interface with internal staff to coordinate the submission of paper and electronic records.
• Assist with additional records management initiatives and programs as required under the task scope.

Benefits

• We are proud to offer a robust benefits package including medical, dental, vision, 401(k) retirement plan, disability insurance, flexible spending accounts and more in order for our employees to maintain a secure work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed