Documentation Specialist

Industrial Electric Manufacturing • Jacksonville, FL

2d • $83,000 - $103,000

About The Position

IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. This is a diverse role and your ability to build effective, collaborative relationships with internal and external stakeholders is essential to understanding and supporting the complexities of this rapidly growing program. As Documentation Specialist reporting to the Technical Program Manager, you will be responsible for, but not limited to, the following for our key enterprise client:

Requirements

• Bachelor's degree in electrical engineering preferred, or equivalent in relevant experience.
• The position requires excellent communications and employee relations skills.
• Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues.
• Tendency to meet challenges with a problem-solver mindset.
• Demonstrated ability to manage concurrent deliverables and work effectively in a dynamic, fast-paced environment.
• Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, BI software (Tableau, PowerBI) and ERP systems (Infor would be an asset)

Nice To Haves

• ERP systems (Infor would be an asset)

Responsibilities

• Manage and track customer engineering submittals and O&M including :
• Responsible for the creation and release of product engineering documentation for project specific applications .
• Work directly with Commercial and Engineering and groups to prepare product submittal packages .
• This product documentation is the basis of design for product manufactured to the plans and specifications of our Clients .
• As-built, QC and field commissioning close-out/record documentation to form the final O&M package and deliver to the entity managing for a given build.
• Provide assistance to design engineering professionals in order to ensure accurate design documentation.
• Monitor and coordinate the overall timing and flow of both Product Submittal and O&M documentation releases for projects ensuring that schedules are being met.
• Ensure that documentation standards and procedures keep pace with current practices and business requirements.
• Advise management when changes to documentation standards and procedures are needed and assist in development of new standards and procedures to improve quality and efficiency
• Communicate effectively with internal partners and customers and industry contacts (where ), in a timely and professional manner.
• Ensure all affected departments are well informed and provided with timely updates to open projects/concerns
• Meet or exceed customer SLA criteria for documentation, RFI and resubmittals while providing feedback to commercial/engineering teams that will enable continuous improvement.

Benefits

• We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees