Document Recording Specialist, Default Services-Loss Mitigation

ServiceLink • Irvine, CA

4d • Onsite

About The Position

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Document Recording Specialist. The ideal candidate will be very detail oriented, enjoys working with clients, and is driven to meet tight deadlines. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. Note- This is an in-office role, located at ServiceLink's office in Irvine, CA. Candidates must be located within reasonable commuting distance of ServiceLink's office, and must be willing and able to work in-office on a daily basis. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Recording title documents in a team environment. · Perform quality checks on documents prior to recording. · Submit documents to counties for recording, via e-file systems as well as through direct mail. · Calculate filing fees to be paid to the county for recording. · Troubleshoot rejected documents and re-submit to the county. · Work with recording service clients, answering their phone calls and emails. WHO YOU ARE You possess … · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for filing documents. · Excellent verbal and written communication skills. · The ability to quickly learn new skills, processes and procedures.

Requirements

• High School diploma or equivalent required.
• 1 -2 years’ experience working in an office environment.
• 1-2 years’ experience recording deed preferred.
• Proven customer service skills.
• Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
• Must be able to multi-task.
• Must be capable of meeting daily production goals with a high level of accuracy.
• Critical reasoning and thinking skills required.

Responsibilities

• Perform quality control checks on unrecorded documents prior to recording.
• Submit documents to counties, for recording, via e-file systems as well as through direct mail.
• Utilize UPS for tracking of incoming and outgoing documents.
• Calculate filing fees to be paid to the county for recording.
• Answer phone calls and reply to e-mails from our recording service clients
• Troubleshoot rejected documents and re-submit to the county.
• Able to react to change productively and handle other essential tasks as assigned
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED