Document Management Specialist

Aeroflow Career • Asheville, NC

8d • Remote

About The Position

Aeroflow Health- Document Management Specialist (Remote) The Opportunity - Remote The Document Management Team focuses on orders, corresponding paperwork, and other documentation for all business units in the organization. The team focuses on operational facets that impact a customer’s direct experience with Aeroflow faxes and order intake. We support all departments at Aeroflow- Mom & Baby, Sleep, Urology and CGM. This gives us the opportunity to service all our customers in many different capacities. This team has a unique role supporting all of our business units for their document needs. We also strive to make the customer experience with faxes and order intake as seamless as possible.

Requirements

• Flexibility and adaptability to handle changing priorities and multiple tasks simultaneously.
• Self-motivated, with high energy and an engaging level of enthusiasm
• Exceptional verbal, written, listening and presentation communication skills
• Proven work history illustrating stability and reliability
• Attention to detail and accuracy
• A team first, collaborative attitude
• High School Diploma required
• 1 or more years of administrative experience
• Self-starter; ability to multitask, work independently and research as issues arise.
• Maintain professionalism with all outgoing communication
• Self-disciplined with excellent critical thinking and organizational skills
• Approachable, valued collaborators with excellent communication skills

Nice To Haves

• Are self-motivated, think outside the box, and can carry a project through to completion.
• Are clear communicators who are approachable, valued collaborators through the organization.
• Are team players who are interested in learning the unique operational needs of each business unit throughout the organization.

Responsibilities

• Order entry and data maintenance
• Enter new customer demographics and update changes to existing accounts
• Processing incoming communications in a timely and efficient manner. Including but not limited to orders, clinical documentation, billing correspondence, etc.
• Identifying priority orders and correspondence
• Utilizing critical thinking to address all incoming documentation
• Ensuring accuracy and completeness with all orders
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental, and Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs and SO MUCH MORE!!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED