Document Management Associate

Covius Services • Madison Heights, MI

20h • $16 - $16

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. For the Document Management Associate, Covius is seeking an individual with high attention to detail who will assist with opening, prepping, sorting, and data entry of incoming mail in an environment that supports of multiple clients.

Requirements

• High School Diploma
• Experience with Enterprise management software with a proven ability to quickly learn its use, function and processes
• Ability to work well with others and communicate effectively, both verbally and written, in a team environment
• Experience with Microsoft Office Suite, with focus on Excel
• Strong ability to adapt to various tasks, visually identify different documentation types, and shifting of priorities in a fast paced environment
• Ability to pass typing and 10Key test with a high level of accuracy (99.0%+)
• Ability to maintain a high level of confidentiality
• High level of attention to detail
• Well organized and ability to work under pressure in a fast paced environment while maintaining a high level of accuracy and the ability to meet aggressive deadlines
• Regular and predictable attendance is required

Responsibilities

• Sort, track and report incoming mail, scanning numbers, and noting daily box counts
• Update daily logs and reporting as required for tracking, billing and reconciliation
• Complete data collection from physical mail into our system of record with high level of accuracy and specific focus on document validation, signature verification, and ability to identify and document any markings contained on the documents
• Support the quality control (QC) process of all incoming mail
• Assist management with USPS pick up at the local Post Office
• Request, setup and prepare aged documents for storage to be picked up for off-site storage
• Research and provide information for missing documents or escalation issues
• Attend ongoing training and assist leadership with review and provide feedback for training documentation to assist the team with future training sessions
• Clerical tasks such as printing separator sheets, ordering and distributing supplies, printing missing documents, etc.
• Perform minor maintenance on office/mailroom equipment
• Move or lift boxes or containers of documents for sorting, scanning, preparation and processing. Weight may be up to 30 lbs.
• Ability to effectively communicate with multiple levels of leadership throughout the company. Escalate issues constructively and proactively for resolution
• While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. The employee must adhere to strict confidentiality policies and procedures
• Work on special projects as requested, including but not limited to, system testing, reviewing and providing feedback to update training material, policy and procedures, etc.
• Employee will be expected to hit consistent accuracy and production goals as defined by their leadership

Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees