Document Imaging Technician

Versaterm • Lexington, SC

17h

About The Position

The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
The Role
The Document Imaging Technician performs routine, highly supervised tasks to convert physical documents into accurate and accessible digital records. This role prepares documents for scanning, operates imaging equipment, reviews image quality, and indexes files according to established standards and procedures. The Technician works under direct supervision, following detailed instructions to ensure consistency, accuracy, and integrity of digital records.

Requirements

• High school diploma (or equivalent) required.
• 0–2+ years of relevant work experience; experience with office equipment or clerical tasks preferred.
• Basic understanding of computer systems, scanning tools, office automation, and general office software.
• Strong attention to detail and ability to follow step‑by‑step instructions consistently.
• Ability to work in a repetitive, process‑driven environment with close supervision.
• Reliable, organized, and capable of handling sensitive or confidential documents
• Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Responsibilities

• Prepare physical documents for scanning, including sorting, removing staples, and ensuring pages are in proper condition for imaging.
• Operate document imaging and scanning equipment to create electronic files and archives.
• Verify the clarity, accuracy, and completeness of scanned images, re‑scanning materials as needed.
• Index, label, and store digital images according to organizational standards, naming conventions, and retention guidelines.
• Maintain equipment and workspace by cleaning scanners, clearing paper jams, and reporting issues to a supervisor.
• Troubleshoot minor equipment issues and make basic adjustments under supervision.
• Follow established workflows, quality checks, and daily production goals.
• Adhere to confidentiality, chain‑of‑custody, and document security protocols.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED