Document Imaging Clerk

Protection Strategies Inc • Knoxville, TN

3d

About The Position

The specialist will assist the Department of Children Services and Intake, Suitability, and Badging  offices.

Requirements

• One (1) year of office experience
• High school diploma or equivalent
• Working knowledge of Microsoft Office products
• Must be a US citizen or green-card holder
• Will be required to travel out of town for fingerprinting and badge issuance
• Must be able to obtain and maintain a High-Risk Public Trust investigation
• Possess excellent typing abilities and the skill to prepare documents accurately with minimal errors
• Excellent verbal and communication skills
• Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision
• Ability to multi-task, pay close attention to detail
• Ability to professionally interact with customers, colleagues and members at all levels

Responsibilities

• Oversee and assist with day-to-day administrative functions of Program Support Center (PSC) in the areas of logistics, office supplies, data gathering, researching information, preparing reports 
• Develop and maintain Excel spreadsheets for ongoing projects and tracking 
• Coordinate with internal staff to complete Child Care Checks 
• Respond personally or redirect inquiries to the appropriate office for response 
• Create postal labels and ship fingerprint cards and required documents to applicants 
• Enter Special Agency Checks into internal database 
• Organizing and verifying closed cases ensuring completeness prior to filing 
• Review, categorize, and process emails in resource mailboxes 
• Coordinate with leadership and peers to provide training as needed 
• Provide general information and guidance in response to various inquiries from HHS, external customers, case managers, and the public 
• Creating and presenting PowerPoint presentations
• Create and update Standard Operating Procedures

Benefits

• Medical, Dental, Vision, Telemedicine
• 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Employee Assistance, GoodRx, Commuter Benefits
• HSA + HRA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees