Document Control Training Specialist

TransMedics • Andover, MA

17d

About The Position

POSITION SUMMARY This is a dual role combining Document Control skills and the ability to create and enhance the training within Quality. The ideal candidate will conduct change impact assessments, develop and implement change management and training strategies, and provide coaching and support to departments and employees impacted by change initiatives. RESPONSIBILITIES This position is responsible for, but not limited to, the following: Support and conduct thorough assessments of change impacts, identifying key stakeholders and potential risks associated with change initiatives conducting impact analyses. Develop and maintain comprehensive change management plans that outline the strategies for communication, material dispositions, training and support. Collaborate with cross functional teams to ensure alignment on change objectives and foster a culture of adaptability. Act as a liaison between project teams and impacted stakeholders, addressing concerns and facilitating feedback loops. Monitor and report on the progress of change initiative, ensuring milestones are met. Support the operation and improvement of TMDX Training Program including creating / adding curriculum assignments in the training system, creating and distributing training reports, and partnering cross-functionally to provide first line training support. Act as SME for the electronic training management system, providing training / support for system users. Ensure training records are accurate and timely. Guarantee easy and efficient retrieval of training documentation internally and externally as well as archival of training documentation. Utilizing various instructional design techniques to create engaging training material. Perform other TransMedics tasks and duties as assigned/required.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 3-5 years’ experience working in a regulated industry
• 3+ years of experience in change management, project management, training, quality systems, or related field.

Nice To Haves

• Strong problem-solving skills with a proactive approach to challenges.
• Ability to work collaboratively in a team-oriented environment.
• Ability to multi-task and manage multiple projects.
• Proven mindset of proactive continuous improvement.
• Strong organizational skills.
• Commitment to compliance and ethical standards.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to communicate effectively with all members of the company including delivering presentations/training.
• Fluent in Microsoft Office.
• Med Device preferred.

Responsibilities

• Support and conduct thorough assessments of change impacts, identifying key stakeholders and potential risks associated with change initiatives conducting impact analyses.
• Develop and maintain comprehensive change management plans that outline the strategies for communication, material dispositions, training and support.
• Collaborate with cross functional teams to ensure alignment on change objectives and foster a culture of adaptability.
• Act as a liaison between project teams and impacted stakeholders, addressing concerns and facilitating feedback loops.
• Monitor and report on the progress of change initiative, ensuring milestones are met.
• Support the operation and improvement of TMDX Training Program including creating / adding curriculum assignments in the training system, creating and distributing training reports, and partnering cross-functionally to provide first line training support.
• Act as SME for the electronic training management system, providing training / support for system users.
• Ensure training records are accurate and timely.
• Guarantee easy and efficient retrieval of training documentation internally and externally as well as archival of training documentation.
• Utilizing various instructional design techniques to create engaging training material.
• Perform other TransMedics tasks and duties as assigned/required.

Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees