Document Control Supervisor

Pfizer • North Creek, WA

1d • Onsite

About The Position

You will be a member of Pfizer’s dedicated and highly effective quality assurance team. contributing to the development and commercialization of transformative cancer therapies. The Document Control Supervisor is working supervisor role responsible for owning and managing GMP site Quality business processes supporting the lifecycle of documents as well as managing document control staff day-to-day duties. The position must be able to interact with staff at various management levels and make presentations to internal and external customers on specialized and highly technical aspects of the relevant program. Making decisions within the scope of the document management program; providing customer service and user support at the site by providing guidance and tools; developing metrics and assessing performance against them; authoring and collaborating on GMP controlled procedures within scope of responsibility; participating on cross-functional or external teams and continuous improvement activities. Working in a fast-paced environment where learning and personal development are actively encouraged, you will find the role both challenging and rewarding. What You Will Achieve In this role, you will:

Requirements

• Bachelor’s degree in science field or relevant field with 2+ years of experience or High school diploma (or equivalent) with 8+ years of biopharma or relevant industry
• Staff supervision experience that commensurate with job level
• Working knowledge of current industry document management practices and standards
• Advanced expertise with Office 365, especially Excel
• Experience with applicable software (e.g., electronic document management system, data analytics, other)
• Demonstrated problem-solving skills and techniques commensurate with job level
• Ability to manage staffing routine and non-routine workload with little-to-no oversight
• Excellent verbal and written communication skills, with the ability to share vision, direction, and data with colleagues across all levels.
• Highly organized with attention to detail.
• Troubleshooting/ problem solving skills that demonstrate the Pfizer values of courage, excellence, equity and joy.

Nice To Haves

• GMP operational experience in Quality Operations, Quality manufacturing, or technical services
• Ability to work under pressure and meet tight deadlines
• Ability to influence and negotiate with stakeholders
• Ability to foster a culture of safety and continuous improvement
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
• Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Responsibilities

• Oversight of day-to-day Document Control tasks to ensure customer coverage
• Represent site as LPO for Quality Systems (Document Management Lifecycle)
• Support audits and inspections. (Area SME or other roles)
• Lead the successful completion of cross-functional projects
• Applying the principles of cGMPs daily basis
• Providing technical expertise, development, and support for direct reports
• Maintaining document control area (access, assets, other responsibilities relevant to area)
• Creating and revising standard operating procedures (SOP’s) and other documents
• Identifying & participating in continuous improvement projects
• Maintain training to compliance and capability needs
• Fully comply with company health and safety procedures and practices
• Other duties as assigned

Benefits

• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees