Doctor's Assistant - Emergency, Triage, and Outpatient

VCA Animal Hospitals•Los Angeles, CA

49d•$20 - $26•Onsite

About The Position

We are seeking an organized and compassionate Emergency Doctor’s Assistant (EDA) to join our Emergency and Critical Care (ECC) team. The EDA plays a key role in supporting our receiving doctors, improving workflow efficiency, and ensuring clear communication between the medical team and our clients. This position is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys helping both people and pets during their most critical moments.

Requirements

Minimum 1 years of experience in a veterinary hospital (emergency or specialty experience preferred).
Strong knowledge of veterinary medical terminology and hospital workflows.
Excellent communication, multitasking, and organization skills.
Professional, calm, and compassionate demeanor in a fast-paced environment.

Nice To Haves

Experience with SmartFlow and WoofWare preferred.

Responsibilities

Partner directly with receiving emergency doctors to streamline patient flow and daily caseloads.
Create and maintain SmartFlow sheets for incoming patients to ensure a smooth transition to Critical Care.
Support client communication, including updates, treatment discussions, and consent coordination.
Assist doctors in preparing and reviewing treatment estimates and entering charges in WoofWare.
Monitor treatment progress and ensure all medical orders are completed and documented accurately.
Communicate effectively with technicians, assistants, and CSRs to keep cases organized and on schedule.
Participate in rounds and contribute to improving efficiency and continuity of care across shifts.