Dock Supervisor- Portland International Airport (PDX1)

PrimeFlight Aviation Services • Portland, OR

2d • Onsite

About The Position

The Dock Supervisor oversees all dock operations to ensure the safe, efficient, and timely loading and unloading of aircraft, while managing staff, enforcing safety protocols, coordinating with ground and flight crews, and maintaining accurate operational records. WHAT IT’S LIKE TO WORK AS A DOCK SUPERVISOR · Supervise dock operations, including overseeing the loading and unloading of aircraft cargo and baggage · Manage and lead a team of dock agents, providing training, guidance, and performance evaluations · Ensure strict adherence to safety and security procedures during all dock activities · Coordinate with flight operations, ground crew, and other relevant teams for efficient workflow · Oversee the proper use and maintenance of ground support equipment · Implement operational strategies to enhance efficiency and reduce turnaround times · Maintain accurate records and documentation of all dock operations · Exemplify PrimeFlight customer service and safety standards · Perform any additional duties as assigned by management

Requirements

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• 1 year experience as a Dock Lead
• 1 year dock agent experience
• Knowledge of the Aviation Industry
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
• To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Responsibilities

• Supervise dock operations, including overseeing the loading and unloading of aircraft cargo and baggage
• Manage and lead a team of dock agents, providing training, guidance, and performance evaluations
• Ensure strict adherence to safety and security procedures during all dock activities
• Coordinate with flight operations, ground crew, and other relevant teams for efficient workflow
• Oversee the proper use and maintenance of ground support equipment
• Implement operational strategies to enhance efficiency and reduce turnaround times
• Maintain accurate records and documentation of all dock operations
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Benefits

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (part-time benefits may vary)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees