Ramp Supervisor - Miami International Airport (MIACG3)

PrimeFlight Aviation Services • Miami, FL

2d • Onsite

About The Position

The Ramp Supervisor is responsible for overseeing a team of ramp agents and ensuring the efficient, safe handling of aircraft on the ground. This position involves coordinating activities such as baggage handling, aircraft towing, and servicing aircraft, while adhering to strict safety and operational protocols. You will be pivotal in training and mentoring team members and coordinating with flight crews and other airport personnel to ensure timely aircraft turnarounds. Additionally, this role requires quick decision-making, effective problem-solving, and maintaining high standards of customer service and operational efficiency.

Requirements

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• Minimum of 2 years of experience in ramp operations or a related aviation field
• Proven experience in a supervisory or leadership role
• Strong knowledge of ramp safety and operational procedures
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
• To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Responsibilities

• Supervise the ramp team operations, including aircraft loading and unloading 
• Coordinate ramp activities to ensure timely turnaround of flights 
• Train and mentor ramp team members on operational procedures and safety protocols 
• Monitor team compliance with airline and airport regulations 
• Conduct pre-shift briefings to discuss daily tasks and safety focus points 
• Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss 
• Manage communication between the ramp team, flight crew, and ground operations 
• Ensure proper use and maintenance of ground support equipment 
• Implement and enforce safety measures and hazard prevention on the ramp 
• Respond to and manage operational issues and emergencies 
• Facilitate efficient teamwork to meet flight schedules and service standards 
• Conduct performance evaluations and provide feedback to ramp team members 
• Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations
• Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations as required
• Liaise with other airport departments for coordinated operations 
• Maintain accurate records of ramp operations and incidents 
• Promote a culture of safety and professionalism within the team 
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Benefits

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (part-time benefits may vary)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed