Healthcare Office Support

TEKsystems • Milwaukee, WI

2d • $20 - $20 • Onsite

About The Position

We are seeking a detail-oriented and customer-focused DME Intake Specialist to join our team. This role involves managing durable medical equipment (DME) orders, ensuring compliance with insurance and billing requirements, and providing exceptional service to patients.

Requirements

• Strong interpersonal and customer service skills.
• Accurate and proficient data entry skills (must pass a typing test).
• Dependable and punctual.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Enter and process sales orders accurately.
• Verify insurance information and ensure proper documentation for billing.
• Review prescriptions and supporting chart notes for compliance; follow up with physicians as needed.
• Interact directly with clients to provide assistance and support.
• Perform OTC sales of soft goods and accessories.
• Dispense medical equipment and soft goods billed to insurance (e.g., walkers, bath safety items, mobility aids, orthopedic supports).
• Provide patient instruction on all dispensed items.
• Unpack shipments (including palletized shipments); must be able to lift up to 35 lbs.
• Assemble basic medical equipment.
• Enter patient demographic data accurately.
• Participate in an on-call rotation.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees