Bellevue Community College-posted 20 days ago
$72,488 - $101,483/Yr
Full-time • Manager
Bellevue, WA
1,001-5,000 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

The Division Operations Manager and Executive Support role is responsible for providing wrap-around operational management and executive support for the Institutional Advancement division and the Bellevue College Foundation (BCF). The Director of Operations serves as the functional backbone of the division and provides data-informed and procedural support as well as counsel, instruction, and direction to the division leadership group in areas such as strategic planning, budgeting, and human resources. This position is also responsible for managing multiple operational aspects of the Foundation Board interaction and management and providing executive support to the Vice President of Institutional Advancement/Executive Director of the Foundation. In addition, this role has a lead responsibility in supporting and managing activities of the Foundation Board of Directors in accordance with its Bylaws and other governing documents. Primary responsibilities include utilizing best practices in operational management for the division, acting as the primary point of contact and executive support to the Vice President of Institutional Advancement and the Foundation Board of Directors, managing policy and procedural changes, and supervising the Institutional Advancement office support staff and student employees as appropriate. This position will have responsibility for coverage of other supervisor duties during absences as needed, such as representing leadership at meetings and events and handling payroll and human resources issues.

  • Act as the primary point of contact and executive support to the Vice President of Institutional Advancement/Executive Director of the Foundation and the Foundation Board of Directors
  • Exercise independent judgement, decision making, discretion, confidentiality, and creative problem-solving skills to address a variety of administrative and managerial issues such as personnel matters, budget scenarios, resource allocation options in compliance with federal FERPA laws
  • Plan and execute board meetings, committee meetings, take and manage meeting minutes, and support Board retreats and special meetings
  • Ensure governance documents are up to date, including conflict of interest disclosures and board member term tracking
  • Manage new board member onboarding and offboarding processes
  • Manage and maintain the private document management system for the Foundation Board of Directors
  • Help produce or compile routine and ad hoc reports in the areas of fundraising, donor engagement and other metrics
  • Serve as traffic management liaison for Institutional Advancement and ensure timely project completion for multidepartment projects including Web, Marketing and Communications, Foundation, and Alumni Relations
  • Support College and Foundation Strategic Planning processes to ensure timely goal and objective implementation
  • Implement lean operations and continual process improvement
  • Establish rapport and facilitate cooperative working relationships between division and College offices or stakeholders, including Finance, Human Resources, Academic Affairs, and other offices and personnel
  • Enhance accountability, productivity, efficiency, and professionalism of office operations
  • Monitor, research, develop and draft policies and procedures for the Division and BC Foundation
  • Manage and coordinate division activities involving staff and board members (retreats, department meetings, etc.)
  • Establish common filing systems and procedures, receive and respond to visitors, calls, and email inquiries from constituent groups and the public ensuring process is in place to comply with Bellevue College (BC) records management directives
  • Work with division leadership to manage resources and office space for staff.
  • Work with division leadership to provide updates and content for Institutional Advancement and the Foundation's public websites
  • Serve as fiscal agent for tracking the professional development of Institutional Advancement staff and required BC trainings
  • Support division leadership with human resource related processes and procedures
  • Manage and support division budgets, including assisting with planning, developing, reconciling and reporting for all division budgets, and recommend financial strategies
  • Manage and support the contract process for services rendered by external contractors for Institutional Advancement in conjunction with the College's contracts office
  • Supervise Finance Coordinator, Office Assistant, and Work Study/Student employees
  • Responsible for recruiting and selecting staff, providing training and development, planning and assigning work, evaluating performance, resolving grievances, and taking corrective action
  • Other duties as assigned
  • Bachelor's degree in a related field. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
  • Three (3) years of executive administrative support experience or similar experience
  • Experience managing complex operating budgets
  • Experience with Smartsheet and/or other project management tools
  • Experience evaluating and assessing data to inform business decisions
  • Proficient use computers and software applications, such as, SharePoint, WordPress, and Microsoft Office 365, with advanced experience in MS Excel, especially using complex calculation and function features
  • Ability to exercise independent judgment, decision making, discretion, and confidentiality
  • Demonstrated effective skills in time and conflict management, organizing workflows, and implementing policies and procedures
  • Demonstrated ability to work independently while successfully directing and completing multiple projects while meeting deadlines
  • Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment
  • Effective written, verbal, and interpersonal and communication skills
  • Experience working in higher education
  • Knowledge of scholarship or financial aid processes
  • Knowledge of fundraising and performance metrics
  • Proficiency in a CRM (customer relations management) system, such as Raisers Edge
  • Familiarity with state and federal compliance requirements for scholarships and grants
  • Proficiency in database management or similar administrative tools
  • Familiarity with the Washington Community & Technical College system.
  • Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.
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