Division Director of Integrated Services - Department of Human Services

County of Weld • Greeley, CO

8d

About The Position

Provides strategic and operational leadership for administrative functions across the Department of Human Services, with a strong focus on supporting and developing internal leadership capacity. Works closely with the DHS leadership team to provide coaching, guidance, and support for performance improvement plans and leadership development opportunities. In collaboration with Human Resources, this position manages hiring, onboarding, and offboarding processes, and leads employee engagement and development initiatives. Serves as a strategic partner to the Department Director and Deputy Director, providing informed recommendations on administrative strategies, resource planning, and operational alignment. Final decisions related to departmental operations, personnel matters, and strategic direction are made by the Department Director and the Chief Human Resource Officer. Provides direct supervision of the Administrative Support team and leadership for small to medium divisions within the Department. This role ensures alignment of operations, fosters collaboration across teams, and drives process improvements to enhance efficiency and service delivery. Directs the development and maintenance of department-wide policies and procedures, and supports strategic planning, internal communications, and operational alignment with organizational goals. This position operates independently from the Human Resources Department and does not assume responsibility for employee relations, disciplinary actions, or other HR-specific functions. All such matters must be addressed in close collaboration with the Department Director, the Weld County Human Resources Department and in alignment with established HR policies and procedures. The ideal candidate will have the following traits: Ability to see the big picture, anticipate challenges, and develop long-term solutions that align with organizational goals. Skilled at fostering teamwork, building relationships across divisions, and creating a culture of trust and engagement. Consistently acts with honesty, fairness, and strong moral principles. Comfortable navigating ambiguity, managing change, and adjusting strategies as organizational priorities evolve. Includes both written and verbal communication, with the ability to convey ideas clearly and influence stakeholders effectively.

Requirements

• Bachelor's Degree or combination of education, training and professional work experience performing management, employee development and organizational functions that provide the required knowledge, skills, and abilities.
• 4 years full-time, professional work experience in a public or human services organization, or related field.
• 5 years full-time experience in a leadership capacity including supervising and managing employees, include directing work activities and evaluating employee performance.
• Candidate must have experience providing training, workshops or formal presentations.
• Candidate must possess ability to keyboard at 35 words per minute.
• Candidate must possess the ability to enter data into several different computer programs.
• Candidate must possess the ability to learn and apply new computer skills on a regular basis.
• Candidate must be able to demonstrate their knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.
• Candidate must possess the ability to read and comprehend instructions, correspondence and department policies and procedures.
• Ability to write correspondence.
• Candidate must possess the ability to effectively communicate in one-on-one and small group situations to customers, clients and other employees of the organization.
• Candidate must possess the ability to apply math concepts and calculations in the work environment.
• Candidate must possess the ability to apply common sense to problem solve in a work environment.
• Candidate must possess the ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress situations.
• Candidate must pass criminal background check prior to employment start date.
• Candidate must pass Human Services Background Checks.
• Candidate must pass a CBI/FBI fingerprint check and will continue to be subject to CBI/FBI monitoring throughout employment.
• Candidate must have adequate automobile liability insurance and maintain current proof of personal auto insurance in the personnel system throughout their employment.
• Candidate must provide own transportation and be willing to travel throughout Weld County.
• Driving is essential in this position.
• Candidate must have a valid Driver’s License and Liability Insurance Upon Hire.
• Candidate must pass a Motor Vehicle Record (MVR) evaluation and if hired, will be subject to continuous monthly MVR monitoring throughout employment.
• Candidate must provide own transportation and be willing to travel and transport clients as needed to meet the essential functions of the position.
• Pre-employment substance screening is required for this position.
• This position is subject to a pre-employment drug screening.
• Employment is contingent upon successfully passing the screening in accordance with Weld County policy.
• This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore ineligible for overtime pay.

Responsibilities

• Directly supervises the Administrative Support team and provides leadership for small to medium divisions to ensure alignment and improve operational efficiencies.
• Provides leadership, guidance and support to each assigned employee, ensuring a high level of performance and compliance with County, State and Federal rules and regulations.
• Addresses employee concerns and resolves problems in collaboration with Department Directors and Human Resources.
• Monitors employee work performance and adjusts work assignments when needed to maximize team capacity and effectiveness.
• Appraises performance and supports professional development opportunities to build capacity and support succession planning.
• Participate in recruitment, selection and training of new employees.
• Establishes and upholds standards for quality and performance applying knowledge of business operations and compliance with County, State and Federal employment guidelines and laws, to advance department goals.
• Leads and provides strategic oversight into the operations of small to medium sized divisions, along with the Administration Team, ensuring performance standards are consistently met or exceeded.
• Takes corrective actions to ensure compliance with Federal, State, and County policies, rules, and regulations.
• Interfaces with County and State auditors for program compliance.
• Monitors and evaluates performance for effectiveness, opportunities for improvement and implement strategic enhancements.
• Partners with internal and county-wide stakeholders to maintain compliance with the Contract Management System, Board of County Commissioners’ expectations, and related procedures.
• Promotes effective communication and partnership with County departments, external stakeholders, and internal teams to support timely and accurate contract execution.
• Drives operational efficiency by promoting best practices and aligning staff efforts with County and Departmental priorities and policies.
• Actively contributes to the development and execution of the Department’s Strategic Plan, ensuring alignment between division operations and long-term organizational objectives.
• Provides strategic direction for department-wide hiring, onboarding, and offboarding processes to ensure consistent and welcoming employee experience.
• Collaborates with Human Resources to attract and retain qualified candidates, supporting division leaders throughout the recruitment and selection process.
• Ensures department job descriptions and accurate, up to date, and aligned with classification standards by working closely with division representatives and Human Resources.
• Manages compliance-related onboarding activities, including background checks, fingerprinting, and tracking.
• Serves as the SDDS Administrator, managing highly sensitive and confidential data in accordance with CJIS (Criminal Justice Information Services) requirements, and fulfills the role of Terminal Agency Coordinator (TAC) to ensure agency-wide compliance with data security and access protocols.
• Oversee the Department’s proxy badge system and ensure appropriate access controls are maintained.
• Fosters a positive, inclusive, and empowered team culture by encouraging innovation, supporting staff-led improvements, and strengthening collaboration across divisions.
• Provide coaching and strategic support to leaders across multiple teams on performance and development strategies.
• Direct the implementation of systems, including Workday, to track and analyze employee trends, including turnover, development and interests, and engagement data, to inform leadership decisions and support departmental planning.
• Coordinates the design, implementation, and evaluation of the WCDHS Mentoring and Job Shadowing initiatives to support onboarding, knowledge transfer, and leadership development.
• Leads efforts to foster a culture of recognition, collaboration, and team cohesion through department-wide appreciation and engagement initiatives.
• Identifies and leverages internal and external training resources to enhance employee engagement, retention, and professional growth across all levels of the organization.
• Partners with division leadership to assess employee development needs and coordinate targeted professional development opportunities that build leadership capacity and operational excellence.
• Develops and implements strategies to identify and cultivate high-potential employees, supporting leadership development and succession planning.
• Provides support and guidance to division leadership throughout the full lifecycle of performance improvement plans, ensuring consistency, fairness, and alignment with Human Resources policies and departmental values.
• Maintains regular communication with the Department Director to ensure transparency, alignment, and awareness of progress and outcomes related to performance improvement efforts.
• Actively participates in ongoing internal program evaluation and Departmentwide strategic planning.
• Leverages data and performance metrics to inform strategic decisions, identify trends, and drive continuous improvement across divisions.
• Use analytical abilities to identify operational efficiencies and anticipate and plan for implementation of program changes by creating policies and procedures.
• Alings organizational goals with broader departmental mission and community needs, ensuring long-term sustainability and impact.
• Lead change management efforts to support innovation, continuous improvement, and organizational resilience.
• Cultivates strategic partnerships with internal and external stakeholders to advance departmental goals and community impact.
• Foster cross-functional collaboration to drive integrated service delivery and shared accountability across divisions.
• Uses a collaborative and solution focused approach when strategizing or problem-solving.
• Promotes a positive and inclusive work environment to maximize engagement and innovation.
• Follow policies and procedures, the Weld County Code of Conduct and adhere to strict confidentiality guidelines and appropriate release of information outlined in both.
• Other duties may be assigned.

Benefits

• Use the link below to get a closer look at the generous benefits offered: https://www.weld.gov/Government/County-Information/Join-Our-Team/Employee-Benefits
• Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level