DIVISION ANALYST II - Assessor's Office

Cook County • Chicago, IL

6h • Hybrid

About The Position

Reporting to the Manager of Divisions, the Division Analyst II is responsible for interacting with taxpayers, receiving electronic Division Petitions, processing complex Division Petitions, assisting with Division duties as needed. The Division Analyst II provides excellent customer service to all customers at the Cook County Assessor’s Office (CCAO).
The duties described above are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete description of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.

Requirements

• High school diploma or GED certificate.
• Two (2) years of full-time experience reading and writing legal descriptions of real property.
• Two (2) years of full-time customer service experience in an office setting.
• Current employee of the Cook County Assessor’s Office.
• High school diploma or GED certificate.
• Two (2) years of full-time work experience in the following areas: property taxation, assessment administration, real estate appraisal valuation, or a related field.

Nice To Haves

• Graduation from an accredited college or university with a bachelor’s degree in geography, finance, business administration, real estate, mathematics, or related field.
• Proficiency with Microsoft Excel.
• Two (2) years experience with a land survey company.

Responsibilities

• Interacts with taxpayers at the counter and electronically, answers taxpayer telephone inquiries, and interacts frequently with the Cook County Clerk’s Office and Cook County Treasurer’s Office.
• Receives electronic Divisions filings from taxpayers and/or their representatives regarding the division or consolidation of real property and processes for such Division Petitions.
• Utilizes tax maps, recorded documents, geographic information systems, and plats of survey to analyze and process division work resulting in new PINs and the creation of new legal descriptions.
• Reads, interprets, and composes legal descriptions.
• Scans division documents, reviews and uploads to Pinmap division documents.
• Files and retrieves paper copies of division documentation.
• Retrieves and reviews documents from the County Clerk’s Recording Department and enters new legal descriptions into Pinmap or other appropriate database.
• Creates invoices, via Cash Register, for Division Petition payments.
• Ensures that division field files are created in cohesion with the township order and/or as requested by the Field units.
• Provides division, map, and legal description research for internal requests, as needed.
• Assists with FOIA requests, as needed.
• Provides excellent customer service to all CCAO customers.

Benefits

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• Hybrid Work Schedule (granted at the discretion of the Department Head -- all CCAO employees are expected to live within a distance of Cook County that will allow them to work in the office as demanded by operational needs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED