District Manager

Big Brand Tire & Service•Jackson, MS

41d•$110,000 - $125,000

About The Position

As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Requirements

5+ years of experience in automotive repair and retail sales, including management experience
Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable
Demonstrated leadership skills with experience in training, coaching, and motivating teams
Excellent customer service and communication skills, with a high level of personal integrity
Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
Comfortable speaking and presenting in small to medium-sized groups
Ability to manage multiple priorities and perform well under pressure
Willingness to travel regularly and spend significant time on-site as needed
Valid in-state driver’s license and insurability under company vehicle policy

Responsibilities

Conduct weekly service center assessments to evaluate performance and identify areas for improvement
Lead hiring, training, and performance management of store-level staff
Drive achievement of company targets for EBITDAR, sales, and customer service metrics
Ensure a safe and compliant environment for employees and customers
Manage customer complaints to resolution in a timely and professional manner
Oversee inventory management and operational efficiency across all stores
Coach and mentor store managers and team members to support their development and career progression