District Manager

ABM US•Alexandria, VA

47d•$100,000 - $110,000

About The Position

The District Manager oversees an assigned district to develop leaders, drive profitability, and enhance operational performance to meet client expectations and maintain company standards.

Requirements

Bachelor’s degree or equivalent experience.
5 to 7 years of experience in a service-oriented environment, including management.
Ability to effectively lead a staff of direct reports.
Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
Proficient in Word, Excel, PowerPoint and AI (Chat GPT, CoPilot, etc)
Advanced in pricing models
Previous janitorial experience
Skilled in project management, problem-solving techniques, and communicating ideas and instructions clearly.
Skilled in directing activities and operations of others, including activities involving hazardous situations.
Skills in relationship-building, teamwork, and collaboration.
Positive attitude with a strong desire to learn and a continuous improvement mind-set.
Strong working knowledge of Excel and other Microsoft Office products.
Comfortable with routinely shifting demands.
Working knowledge of general office equipment.
Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
Ability to work independently in a fast-paced, dynamic, results-oriented environment.
Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.

Responsibilities

Ensure company standards are met in compliance with the operations and servicing contractual obligations to customers within specified budget of labor and expense.
Assists in preparation of billing amount and invoice backup requirements according to Sarbanes-Oxley Accounting specifications.
Ensure subordinates provide proper supply levels to all accounts within the supply expense budget given. No discretionary spending without PRIOR approval of branch management.
Reviews daily labor for assigned District. Assumes responsibility for properly educating supervisors on payroll procedures.
Responsible for adhering to, enforcing established company policy, and making sure assigned subordinates do likewise.
Work consistently toward securing sales.
Support, motivate, and promote the team by building a positive and thriving team environment.
Maintain accountability for the performance of multiple teams and ensure company standards and client obligations are met within specified budget of labor and expense.
Meet with clients each day/week/month in person for MBR’s, QBR’s, informal and formal meetings to review program requirements
P&L Responsibility
Coaching & Counseling of direct employees
Adhere to and enforce established company policy and regulatory requirements.
Contact customers to ensure services meet service contract requirements and ensure customer retention.
Understand and use proper personnel management skills to resolve issues with employees and supervisory personnel.
Develop area operational plans and set business priorities.
Work consistently toward securing sales.
Maintain business in line with district financial goals by managing job budgets and costs associated with the area of direct responsibility.
Assist in reviewing administrative needs, relevant to area of responsibility to ensure proper handling (e.g. worker’s compensation claims).
Special projects and other duties assigned.