District Manager

Aramark•Fremont, CA

28d•Onsite

About The Position

A Refreshments District Manager is responsible for providing the overall vision, planning, direction, and control for assigned Market Centers and client locations within a defined geographic district, typically generating $20–$40M+ in annual revenue. This critical leadership role is accountable for executing the Refreshments operating model, with a strong emphasis on profitable growth, operational excellence, cost control, and productivity, while developing high-performing teams and consistently delivering financial commitments. Whether overseeing multiple Market Centers, complex client portfolios, or a mix of traditional vending, micro-market, and office coffee service operations, the District Manager’s key success measures include Revenue Growth, EBIT, Margin Performance, Consumer Experience, Client Retention and Expansion, Route & Asset Optimization, and Employee Engagement. In this role, travel to the offsite location in Sacramento and client sites across the district is expected to ensure strong operational execution, client satisfaction, and leadership presence in the field. Please note - this job is not eligible for remote work and requires an in-office presence when not completing work travel. The office for San Francisco is located in Fremont.

Requirements

Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
Confirmed ability to hire, assess, develop and grow hard-working talent.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
Proven success in a repeatable business model, including leading through change and turnaround initiatives.
Bachelor’s degree is generally required to be successful

Nice To Haves

Advanced degree in business or related field is preferred.

Responsibilities

Establish full ownership and accountability for Refreshments operations (vending, micro-markets, and office coffee service) and the financial performance of multiple Market Centers, accounts, and routes.
Model strong leadership behaviors and ensure high standards of safety, food safety, asset integrity, and service execution.
Coach and mentor leaders and frontline teams by creating clarity around route execution, inventory discipline, asset accuracy, and service expectations, clearly defining both what must be achieved and how.
Identify, develop, and retain top talent; recognize performance; and lead district and Market Center leadership meetings.
Ensure consistent compliance with OSHA, food safety, sanitation, and warehouse safety standards.
Build and maintain strong client partnerships to deliver exceptional Refreshments experiences and mutually beneficial business outcomes.
Proactively identify client needs related to consumer experience, product mix, pricing, equipment performance, and service cadence, and communicate progress effectively.
Understand contractual obligations and identify opportunities for menu innovation, micro-market expansion, equipment upgrades, and service enhancements.
Partner closely with Sales at all levels by providing operational and financial insight, supporting pre-sale assessments, reviewing and approving local deal economics, ensuring mobilization readiness, and delivering strong post-sale execution, without direct responsibility for closing sales.
Maintain a clear understanding of how deals impact revenue, margins, operating costs, and overall P&L performance.
Support new business, expansions, and retention efforts in partnership with Sales, Operations, and Finance.
Ensure teams consistently complete client and consumer satisfaction surveys and act on results.
Drive revenue growth through strong execution, client retention, and expansion support while managing district budgets with discipline around labor, product costs, shrink, and asset utilization.
Ensure accuracy and ownership of district-level P&L statements.
Use Refreshments-specific systems (e.g., SF, FADL, inventory, and route performance tools) to manage performance.
Analyze trends in R&R, margins, days on hand, product mix, and shrink; educate leaders on the financial levers that drive profitability.
Evaluate and approve local deal economics to ensure alignment with district financial targets.
Lead Market Center and field managers in executing Refreshments labor models, route optimization, and productivity initiatives aligned with corporate priorities.
Drive value through efficient operations, disciplined cost control, and proactive profit management.
Ensure consistent application of operating standards with emphasis on route efficiency, preventive maintenance, warehouse execution, service cadence, and asset accuracy.
Understand the Refreshments supply chain and ensure use of authorized suppliers, approved products, and compliant equipment.
Ensure a safe, compliant environment across warehouses, routes, and client sites.
Enforce all applicable policies, laws, and regulations, including food safety, equipment safety, DOT/MVR, asset security, data privacy, and wage and hour compliance.

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

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