District Manager

GREASE MONKEY INTERNATIONAL•Lawrenceville, GA

About The Position

The District Manager role manages the operation of a specified group of Company-owned Centers. Provides training, guidance and support to Center Managers to ensure each Center meets the expectations of the FullSpeed Automotive standards and maximum profitability is achieved. Supervise Assigned Retail Centers Operations Resolves non-routine issues regarding operations, inventory management and warranty claims to meet the customer’s needs. Ensures timely communications to the Center Managers and their team members. Conducts regular Center audits and recommends Center improvements in compliance with company policies. Trains Center Managers so they meet and exceed the performance expectations of the Retail Operations standards. In partnership with Information Technology team, ensures technology for Center operations is operational and updated.

Requirements

High School Diploma or G.E.D
Five (5) years or more as a Retail multi-unit leader.
Demonstrated financial acumen e.g., gross profit, cost of labor, staffing levels, P&L analysis and leading large groups of team members is required.
Strong skills in budgeting, gross profit, labor calculations, staffing models
strong leadership skills
excellent interpersonal skills
strong verbal and written communication skills
ability to work with a variety of computer software platforms
must learn new concepts quickly and be able to teach new initiatives to Center Managers.

Nice To Haves

Bachelor’s degree in Business Administration or other related field preferred
Experience in the Quick Lube environment is preferred

Responsibilities

Supervise Assigned Retail Centers Operations
Resolves non-routine issues regarding operations, inventory management and warranty claims to meet the customer’s needs.
Ensures timely communications to the Center Managers and their team members.
Conducts regular Center audits and recommends Center improvements in compliance with company policies.
Trains Center Managers so they meet and exceed the performance expectations of the Retail Operations standards.
In partnership with Information Technology team, ensures technology for Center operations is operational and updated.
Ensures proper inventory control and procedures are followed in compliance with Company policies.
Monitors Cost of Goods Sold on daily basis and addresses any out-of-range costs within 24 hours.
Monitors labor and scheduling of Center team members to ensure labor allotment goals are met
Partners with Operations Support team to establish budget target goals for each assigned Center.
Analyzes preliminary monthly financial statements, provides written comments and action plans for next month to Regional Manager
Monitors results of all Centers against budgeted predictions, develops corrective action plans when necessary, recommends improvements to Regional Manager when required and implements approved plan.
Communicates financial results and progress toward goals to Center Managers.
Recruits, directs and develops Center Managers; ensures all performance expectations are met and develops actions plans when Center Managers are meeting the Center standards and goals.
Resolves non-routine staffing/personnel issues; fills in for Center Manager when required.
Prepares and presents Center Manager performance review(s).
Performs twice a month New Hire Orientation to ensure consistency in training for new team members
Provides technical, safety and service training; introduces new material and programs to Center Managers.
Develops and implements systems for loss prevention in the areas of warranty claims, safety and Workers’ Comp with assistance from the HR Department.
Ensures marketing efforts are consistent across each store by ensuring communication of advertising efforts happen timely and adhere to advertising promotions.