DISTRICT MANAGER

National Storage Affiliates•Las Vegas, NV

20d•$78,000

About The Position

We are seeking to empower a highly motivated, goal focused, customer-oriented team member for the role of District Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As a District Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity? If you just thought, “I got this” then read on! Job Details: Salary: $78,000/year Las Vegas, NV and Phoenix, AZ Job Overview: As the District Manager, your responsibilities will include, but are not limited to, the following: Oversee the overall management of multiple self-storage facilities. You will report to the Director of Operations, leading multiple supervisors of teams, i.e., you will lead leaders of people. Typically, you will oversee 3-8 Senior Property Managers, who each oversee approximately 5 self-storage locations, each with 1 or more team members. NSA stores are typically open 5-6 days per week, and our District Managers are expected to be in their markets approximately 80% of their time, managing the team and facilities. Foster a culture that demonstrates the core values of National Storage Affiliates of INTEGRITY, ACCOUNTABILITY, HUMILITY, COMPASSION with team members at all levels. Host and/or attend virtual meetings that occur on a set schedule: Weekly, Bi-Weekly, Monthly, Bi-Monthly, Quarterly, and Annually. Host and/or attend impromptu meetings as the need arises. Host monthly (or more frequently, as needed) 1:1 meetings with your direct reports. Host quarterly (or more frequently, as needed) 1:1 personal development meetings (‘IDP’) with your direct reports. Host quarterly group meetings with your direct reports to discuss their team’s development. Partner with our Recruiting Department and interview for open positions. Coach, develop, performance manage, and mentor team members within the district. This includes ‘shoulder-to- shoulder’ travel with all employees; virtual meetings, etc. Ensure that your team members complete their new hire training and are compliant in completing ongoing employee training. Approve bi-weekly payroll for team members within District. Audit 20% of stores per rotating schedule each month (a minimum of 1 audit per week) to ensure all bank records and tenant accounts are accurate and company policies are being followed. Also responsible for quarterly audits of Living Quarters within the district. Ensure all facilities and team members adhere to company safety standards, operational procedures, and meet financial goals. Review and monitor maintenance, overseeing Maintenance Technicians where applicable, and planned capital expenses at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA Storage brands. Contract and license oversight.

Requirements

All work must be done in accordance with safety regulations and applicable safety policies and standards.
Physical activity including, but not limited to, extensive walking, walking on incline, walking on decline, extensive use of stairs, lifting up to 50 pounds. Physical Requirements: Ability to walk outside for several hours with team members, including during inclement weather, ability to climb multiple flights of stairs, ability to lift storage unit doors, and ability to climb ladders (when appropriate per policy).
Travel by car or plane, as required, to storage facilities within the district and physically inspect properties. Travel Requirements: Ability to travel by rental vehicle, personal vehicle (when appropriate by policy), and on an airplane to properties. On-site presence in properties within the district approximately 80% of working days per month, on an intentional rotating cadence based on the needs of the business. There may be periods of time where 100% travel may be required depending upon business needs. This includes overnight travel, out of state in some cases.
Multi-unit property management experience required.
Management experience with leaders of people.
Excellent time management and multi-tasking skills utilizing cadence of calendars and schedules.
Excellent customer service, sales experience, phone skills, organizational skills, computer skills, including Microsoft Office: Outlook, Teams, PowerPoint, Word, Excel, and Power BI.
Accurate record keeping and filing. Proficient math skills for auditing purposes, cash handling experience.
Host and/or attend virtual meetings, supporting a culture of being on camera when possible.
Must have a reliable vehicle, a valid driver's license, and insurance.
Must be able to pass and maintain a clean criminal background check.
Work Monday-Friday from 9am to 5pm and may be on call on Saturday and Sunday.
Must live within 20 miles of the market area for this specific job posting or be open to relocating to within 20 miles of the geographical area for this specific job posting. Must also live within 50 miles of a major airport.
Must have a reliable and secure internet connection.

Responsibilities

Oversee the overall management of multiple self-storage facilities.
Foster a culture that demonstrates the core values of National Storage Affiliates of INTEGRITY, ACCOUNTABILITY, HUMILITY, COMPASSION with team members at all levels.
Host and/or attend virtual meetings that occur on a set schedule: Weekly, Bi-Weekly, Monthly, Bi-Monthly, Quarterly, and Annually. Host and/or attend impromptu meetings as the need arises.
Host monthly (or more frequently, as needed) 1:1 meetings with your direct reports.
Host quarterly (or more frequently, as needed) 1:1 personal development meetings (‘IDP’) with your direct reports.
Host quarterly group meetings with your direct reports to discuss their team’s development.
Partner with our Recruiting Department and interview for open positions.
Coach, develop, performance manage, and mentor team members within the district.
Ensure that your team members complete their new hire training and are compliant in completing ongoing employee training.
Approve bi-weekly payroll for team members within District.
Audit 20% of stores per rotating schedule each month (a minimum of 1 audit per week) to ensure all bank records and tenant accounts are accurate and company policies are being followed. Also responsible for quarterly audits of Living Quarters within the district.
Ensure all facilities and team members adhere to company safety standards, operational procedures, and meet financial goals.
Review and monitor maintenance, overseeing Maintenance Technicians where applicable, and planned capital expenses at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA Storage brands.
Contract and license oversight.