District Manager

Terrible HerbstLas Vegas, NV
37d

About The Position

The District Manager maintains a visible and active presence within the assigned district and oversees multi-unit convenience store operations to maximize sales, profitability, operational excellence, and brand consistency.

Requirements

  • Minimum of 3 years of multi-unit retail management experience; convenience store experience preferred.
  • Valid, unrestricted driver's license with an insurable driving record.
  • Successfulpletion of age-restricted alcohol and tobacco sales training.
  • Strong customer service orientation.
  • Ability to perform basic mathematical calculations; read, write, and follow instructions.
  • Excellent written and verbalmunication skills.
  • Detail-oriented with stronganizational and problem-solving abilities.
  • Ability to multi-task effectively in a fast-paced environment.
  • Dependable, adaptable, and responsive to change.
  • Proficiency in English, both written and spoken, is required to read and interpret documents, instructions, and manuals, as well as tomunicate effectively.
  • Applicants must be able to qualify for licenses and permits required by federal, state, and local regulations.

Responsibilities

  • Accountable for achieving the district's financial operating plan, including sales, controllable costs, shrink, labor, and operating profit.
  • Ensure operational systems and procedures are followed to control expenses, inventory, cash handling, lottery, and supplies.
  • Drive short- and long-term sales goals through strategic planning and execution.
  • Hold store management accountable forpliance withpany systems related to expense control and inventory management.
  • Audit pricing, promotions, voids, and waste; analyze trends and proactively implement corrective actions.
  • Take decisive action to prevent and resolve inventory losses related to theft, vendor discrepancies, or accounting errors.
  • Enforce labor budgets by store, aligned with established labor models, sales history, and current trends.
  • Complete and analyze daily, weekly, and monthly reports to identify trends and opportunities for improvement.
  • Collaborate with the Marketing Department to achieve sales objectives, inventory turns, and promotional execution.
  • Train and hold management teams accountable for implementing product launches and promotional calendars.
  • Ensure merchandising standards, plan-o-grams, and brand presentation are consistently executed.
  • Oversee in-store promotions and ensure a consistentpany image across all materials and events.
  • Communicate all marketing and promotional initiatives to Marketing prior to implementation.
  • Conductpetitive gas and merchandise surveys, report findings to executive leadership.
  • Foster positivemunity relationships strengthen brand reputation and local engagement.
  • Lead with honesty, integrity, and transparency always.
  • Communicate effectively with store teams and leadership to ensure alignment and clarity.
  • Build trust through openmunication and consistent follow-through.
  • Facilitate monthly meetings with store managers.
  • Assist with hiring, onboarding, and staffing needs as required.
  • Review weekly store rosters to eliminate ghost employees and ensure secure access controls.
  • Partner with Human Resources to ensure disciplinary actions are fair, consistent, and properly documented prior to termination.
  • Supervise, coach, and develop store managers through regular feedback and performance reviews.
  • Ensure all performance evaluations and employee reviews arepleted on time perpany standards.
  • Promote a positive leadership presence that reinforces morale, accountability, and professionalism.
  • Focus on employee retention through development opportunities, mentoring, and recognition.
  • Foster a leadership environment that ensures fair and consistent application ofpany policies.
  • Add value through relationship-building, coaching, and hands-on leadership.
  • Lead by example by greeting and engaging customers.
  • Promote a respectful, courteous, and weing environment for guests and employees.
  • Coach teams on effectiveplaint resolution and service recovery.
  • Ensure strictpliance with all federal, state, and local laws regarding alcohol and tobacco sales.
  • Respond to customerplaints within 24 hours and conduct timely investigations.
  • Perform weekly store walks to verify cleanliness, proceduralpliance, and service standards.
  • Lead with urgency, purpose, and a hands-on management approach.
  • Conduct a minimum of one PM inspection per store each month.
  • Complete daily store visit checklists and submit findings to the Director of Operations.
  • Monitor and reportpetitive activity.
  • Exercise sound judgment and independent decision-making to ensure operational excellence.
  • Ensurepletion of shift checklists, cleaning projects, and assigned tasks.
  • Maintain clear aisles and walkways inpliance with ADA Title III requirements.
  • Ad to allpany safety, security, and loss-prevention practices.
  • Audit sales reporting for all revenue categories on a weekly basis.
  • Enforce sanitary and safe food-handling procedures at all locations.
  • Act with integrity and upholdpany standards of conduct, ethics, and professionalism.
  • Comply with allpany policies, procedures, and Employee Handbook guidelines.
  • Ensure safety, robbery prevention, and security procedures aremunicated and practiced.
  • Enforce uniform, grooming, and hygiene standards.
  • Ensure punctuality and adnce to time and attendance policies.
  • Maintain confidentiality of allpany information and report violations appropriately.
  • Review disciplinary documentation with Human Resources prior to employee separations.
  • Ensure payroll and personnel documentationplies withpany policies and labor laws.
  • Authorize vendor expenditures only as permitted by Pricebook or approved by the Director of Operations.
  • Partner with Maintenance to ensure preventative maintenance programs are executed.
  • Immediately report safety issues, incidents, or maintenance needs to the Director of Operations.
  • Uphold cleanliness and operational standards through regular evaluations and accountability.
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