District Manager (39938)

GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC•Orlando, FL

37d•Onsite

About The Position

Assist in hiring, training and bringing store operations up to operational standards. District Manager will be a highly energetic, positive leader that brings a blend of strategic leadership, hands-on support, and active participation in problem-solving to achieve goals. Responsible for 200-300 employees across multiple stores and donation sites with direct reports at the Team Leader level, all aspects of the District donated goods and sales growth, cultivation of a support and development environment, execution of consistent operational standards for all stores and donation locations, and ensuring all team members have the supervision, training, and tools needed to safely meet operational and personal goals. Provide guidance, which fosters Goodwill’s Mission of Building Lives That Work and Core Principles of: Put People First Act with Integrity Make Informed Decisions Work in Collaboration Stewardship

Requirements

Strong people leadership skills, planning abilities, team building, training, and results-oriented leader with a track record of proven results.
Highly energetic, data-driven, and strong written and verbal communicator with a strong sense of urgency, follow-through, and commitment to people.
Ability to solve production issues, fix problems, and improve production.
Previous Operational and Retail leadership in a large and successful retailer with multi-unit responsibilities.
Proven ability to create a strong and collaborative environment, foster peer relationships, and expand capabilities across all locations within your district.
Proficient in the knowledge of donated goods production (thrift), continuous process improvement tactics (Kaizen initiatives), and other TQM/lean manufacturing concepts
Maintain expense control
Good interpersonal skills and ability to communicate with all levels of the business
Ability to multi-task, remain flexible, and adapt well to changes
Experience in strategic planning, budget development, and execution of new processes, utilizing continuous process improvement/kaizen tactics within a production/thrift environment.
Demonstrate proven analytical and tactical execution in thrift or high-volume retail stores
Skilled in conducting phone and face-to-face interviews
Ability to instruct and train management in all activities of retail sales and production
Knowledge of inventory control methods
Ability to work independently with minimal supervision
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
To perform this job successfully, an individual should have intermediate knowledge of MS Word, Excel, Outlook, PowerPoint, Teams and Zoom.
Level 5: Ability to read, analyze, and interpret business documents, financial reports, and legal documents. Ability to respond to inquiries or complaints. Ability to write speeches and articles for publication. Ability to present information to groups.
Level 5: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Valid Florida Driver’s License with a clean driving record and current private auto insurance policy.
High School education or equivalent is required.
A minimum of five (5) years’ retail production, three (3) years’ in management, and three (3) years’ in training.

Nice To Haves

Experience in Thrift Retail is preferred but not required
Bachelor’s degree in related field is preferred.
Prefer working experience with people who have disabilities and/or previous Goodwill experience.

Responsibilities

Hire, manage, motivate, coach, develop, and empower a team to maximize their skills and results through daily operational excellence.
Work in collaboration with Human Resources to provide fair administration of Human Resource policies and procedures.
Mentor and support the development of Retail Managers and other team members to ensure bench strength in all areas of the Retail store operations for future growth.
Ensure that the salaried team members understand reports, store performance, areas of improvement and provides actionable processes for improvements.
Consistent and effective communication of District performance to Regional Director.
Ability to analyze financial statements and review with assigned store locations.
Audit assigned locations in production, cash handling, quality assurance, and maintenance.
Ability to supervise, evaluate, and document performance with Team Leaders.
Constantly analyze business opportunities and create action plans to improve efficiency to achieve monthly sales budgets.
Foster partnerships with support teams (e.g., Human Resources and Asset Protection teams)
Lead in a way that is consistent with the Goodwill mission, motivating and developing staff to achieve goals and enhance the relationship with the community.
Ensure store employees are being trained in accordance with Organization policies.
Ensure store leaders are generating revenue and controlling expenses budgeted for the store.
Ensure store leaders follow processes per the organization’s procedures.
Handle customer inquiries timely and appropriate manner.
Instill a proper attitude toward safety and security in employees and trainees, protecting the safety of the customers, and ensuring that all store operations are performed in accordance with the organization’s safety and security programs
Maintain good attendance, well-groomed appearance and appropriate business dress code, including name badge
Responsible for staff compliance with the Consumer Product Safety Commission (CPSC) and procedures for Public Protection.
Create reports as requested by the Regional Director.
Perform other duties assigned.