District Clinical Manager (Pacific Northwest)

Philips

1d • $113,000 - $201,000 • Onsite

About The Position

This role reports to the Hospital Patient Monitoring District Services Director providing people-management, leadership, strategic guidance and direction of clinical team members. Your role: Responsible for the delivery of implementation, go-live education, Digital education adoption, and professional services function within the region. Leading a team of 15+ clinical professionals to high standard clinical education and customer service. Directs teams to ensure clinical project scope is defined according to quote, customer expectations, needs all while ensuring the solution and/or services promised can be delivered, serviced, and remains profitable. Work closely with account & lifecycle sales teams to help grow/close/renew business at each account and grow professional services revenue. Works with the District Services Director, the District Technical Manager, and Project Managers to ensure all standard & quality processes are followed and executed in the system of record (success plans, quarterly reviews, KPI setting, milestones, documentation, time writing, resource management, etc.) Travel up to 75% by car, air, or train to customer sites (hospital/medical environment), Philips offices, or other locations for meetings, training, and other business needs. Frequent overnight stays are required.

Requirements

• 5+ years of direct leadership experience in healthcare services or equipment sales.
• 3+ years’ experience managing a profit/loss business ideally in the clinical space.
• Ability to develop and implement strategic initiatives to generate growth in revenue; ability to create competitive strategies and plans.
• Bachelor’s degree, Master’s preferred, in Health Science, Business or Engineering.
• Proven ability to performance manage field personnel.
• US work authorization is a precondition of employment.
• For this position, you must reside in or within commuting distance to the district.

Responsibilities

• Delivery of implementation, go-live education, Digital education adoption, and professional services function within the region.
• Leading a team of 15+ clinical professionals to high standard clinical education and customer service.
• Directs teams to ensure clinical project scope is defined according to quote, customer expectations, needs all while ensuring the solution and/or services promised can be delivered, serviced, and remains profitable.
• Work closely with account & lifecycle sales teams to help grow/close/renew business at each account and grow professional services revenue.
• Works with the District Services Director, the District Technical Manager, and Project Managers to ensure all standard & quality processes are followed and executed in the system of record (success plans, quarterly reviews, KPI setting, milestones, documentation, time writing, resource management, etc.)
• Travel up to 75% by car, air, or train to customer sites (hospital/medical environment), Philips offices, or other locations for meetings, training, and other business needs.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager