Distribution Success Manager

Kimberly-ClarkAtlanta, GA
19hHybrid

About The Position

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. As a Distribution Success Manager with Kimberly-Clark Professional (KCP) North America, you’ll work to achieve KCP net sales and profitability objectives in a designated territory by managing all aspects of distributor relationships with local and regional-specific distribution partners. Use technical product and platform knowledge and functional support skills, to develop and execute business strategies and initiatives, realize product category volume and profitability objectives and create an exceptional customer experience using advanced remote selling skills. This role is a part of our Digital Sales organization, and operates on a hybrid in-office schedule from our Roswell, GA location with travel to customer accounts up to 5%. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Requirements

  • Bachelor’s Degree
  • 1-3 years of inside sales or customer service experience.
  • B2B and/or distribution experience a plus but not required

Nice To Haves

  • Business and Financial Acumen
  • Strong phone presence and communication skills
  • Phone selling and customer management skills
  • Well-developed collaboration and communication skills
  • Business Planning and Tactical Execution. Including profitability scenario analysis, setting sales strategy and driving initiatives
  • Building and managing internal and external customer relationships
  • Building a Business Case and problem-solving skills
  • Effective negotiating and conflict resolution skills
  • Conduct virtual webinars and training sessions
  • Should be expert in using CRM software and other common computer software such as Power Point, MS Word Outlook and MS Excel

Responsibilities

  • Execute Business Plans and drive top line growth with Strategic Distribution Customers
  • Ensure an exceptional customer experience, for specified distribution partners, as a trusted advisor by engaging strategic distributors to understand their business needs, share insights, promote innovation, and build/maintain an active opportunity pipeline.
  • Ongoing collaboration with outside sales professionals to drive end user growth and customer loyalty
  • Engage strategic Distributor Sales Representatives (DSR’s) to generate and share target account opportunities and collaborates with End User sales team to meet growth goals.
  • Work with key contacts within distribution to develop, communicate and execute annual and semi-annual business plans.
  • Conduct monthly business reviews with strategic distribution to execute business plan initiatives and drive results.
  • Create awareness and demand for products and platforms, and builds customer capability, through virtual training webinars and joint calls.
  • Retain current business, improve and upgrade current product mix and launch new product and platform innovation with key distributors.
  • Collaborate across region and channel teams to achieve targeted profitability, growth and retain goals.
  • Acts as a single customer contact for price authorizations, product recommendation, policy application, sample requests and value-added support.
  • Achieve sales & operational objectives of IDS Team

Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
  • Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan.
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