Director People Success Distribution

Ulta Beauty, Inc. • Bolingbrook, IL

8d • $143,000 - $185,000

About The Position

Authentic. Supportive. Fun. To experience human resources at Ulta Beauty is to step out of the mundane and into an environment alive with optimistic energy. After all, success breeds opportunity, and the opportunities to help drive an organization at the top of its game to even greater heights are as uncommon as they are satisfying.
It’s fast, it’s ambitious, it’s anchored in trust. With the chance to move or flex based on new or existing interests and passions. If you want that rare culture of lived values, where “team” truly means something. Where the drive for excellence is balanced with a genuine desire to help and encourage. And where the mark you make will be seen and recognized—we challenge you to dream bigger. To imagine the possibilities.
The People Success (PS) Director Distribution (DC) will act as a business partner in support of all PS functions including associate engagement, recruitment, training, compensation, associate relations, management coaching, retention, recognition, performance management and legal compliance. This position will enhance organizational effectiveness by aligning human resources with supply chain goals and business strategies. The Director of PS DC will consult as a critical business partner and trusted advisor to Supply Chain & Distribution leadership. The role will also lead and direct PS teams supporting multiple locations within the Supply Chain function.
The Director of PS Distribution Centers (DC) will be instrumental in driving and partnering with client groups and PS Centers of Excellence (COE’s) in order to drive business results that align with our mission, vision, and values. The PS Director DC is a conduit of information as it flows from the DC’s to PS and from PS back out to the DC’s while ensuring consistency, scalability, and regional alignment across multiple sites.
This role is responsible for integrating the people perspective into the strategic plan and org structure for a geographically dispersed, high-volume hourly workforce environment.
The Director of PS DC will partner with the business leaders to create an effective and integrated strategy for advancing the business. Through partnership, the PS Director DC will gain deep knowledge of the business, people and organizational needs and is able to diagnose issues and recommend solutions to complex challenges. This role is responsible for developing business and PS strategies and initiatives by partnering to diagnose business challenges, exploring alternative solutions and recommending best-fit solutions, identifying opportunities for increased efficiency/effectiveness to support the guest and business strategy with a strong emphasis on execution, operational cadence, and leader capability at scale.

Requirements

• Bachelor's degree in related field and/or relevant work experience in an HR support role
• 10 plus years in increasingly responsible Human Resources roles including direct involvement with senior business executives in high growth environments; preferably at the Senior Manager and above level
• Must have a heavy emphasis on Org Design, Talent Acquisition, Talent Management, HR Strategy, Succession Leadership Development and Driving Change
• Ability to successfully work under pressure and handle multiple highly sensitive issues and manage competing priorities while being agile and adaptable
• Exceptional communication and interpersonal skills; leader with dedication to the ongoing development of the company and HR department
• Strong experience in the creation and execution of communication strategies
• Possesses both strategic thinking capability and “hands on” HR plan implementation experience
• Strong influence and ability to interact (Senior Leaders), interpersonal skills and overall leadership capability
• Strong conceptual ability coupled with a proven track record of implementing HR and organization initiatives
• Ability to think strategically, synthesize business data and develop innovative and holistic HR solutions that are forward thinking and growth oriented
• Resilience to work within a complex organization and find creative solutions
• Proven collaboration skills with the ability to gain consensus through personal influence
• Demonstrated ability to invite diverse perspectives, promote an inclusive work environment and support workforce diversity
• Willingness to work and integrate with multiple partners
• Demonstrated integration and strategic planning skills
• Demonstrated written and verbal communication skills
• Ability to travel is required
• Experience supporting large, hourly, multi-site operations (distribution, manufacturing, logistics preferred)
• Experience with new site openings, scale-up environments, or rapid growth strongly preferred
• Knowledge of West Coast labor laws and employment practices is a plus

Responsibilities

• Develop and execute best practices to promote associate engagement and to enable a high-performing workforce to contribute to the company’s strategic growth and business objectives
• Role model behaviors aligned to a values based, guest-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise
• Partner across the organization to coach and develop our leaders to ensure they are building culture action plans that best align to our people strategies and business initiatives
• Lead culture strategy across multiple sites, ensuring local relevance while maintaining enterprise consistency
• Build organizational capabilities by partnering with leaders to identify ways to build talent capabilities at all levels while identifying opportunities for training and development
• Lead Succession Planning process, talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation and execution
• Partner with Talent Management COE and business senior leadership in managing proper succession and high potential planning that works alongside our defined strategy and needs of the business
• Advise leadership on organizational design, change management and overall organizational effectiveness (conduct ongoing reviews and propose changes to enhance operations)
• Provide talent consultation related to career development and growth
• Drive strategic workforce planning and manage headcount process; recruit for People Success and Operations Management positions for the buildings in the division
• Administer associate performance management programs, plans and advises the assigned organization’s management in the carrying out of performance management and associate development plans
• Support new distribution center launch readiness, including org design, leadership selection, onboarding strategy, and culture integration
• Partner to identify and address opportunities to leverage compensation as a differentiator
• Works with management for assigned organization on compensation issues
• Collaborates with Compensation team to ensure jobs are accurately written, evaluated and total compensation is competitive based on internal and external marketplace
• Provide function oversight to annual compensation process for both merit and bonus planning
• Guide compensation decisions for leadership hires and promotions
• Identify any compensation issues and recommend solutions such as market adjustments, retention strategies
• Partner with compensation to determine job evaluations and provide feedback on job requirements and org structure
• Provide guidance on regional labor market dynamics, wage strategy, and competitive practices across multi states
• Manages and delivers various training for associates and senior leadership to help achieve business strategies
• Identify training gaps and partner with business to determine to a training solution
• Facilitate and create department offsite, leadership assimilation session and custom team development activities
• Lead leadership assimilation and integration for new senior leaders and newly opened facilities
• Manages associate care and support with associates and managers to address root causes of issues and resolve through a systematic and analytical approach, including investigations
• In partnership with Associate Relations determines issues, identify action plan and responsible to ensure that action plan is successful and aligns with policy and procedures
• Serve as a senior escalation point for complex, high-risk associate relations matters across multiple sites
• Leverage the COE Corporate PS groups, proactively partners with broader HR team to share best practices, PS strategy / delivery, and to identify ways to better serve our business and guest strategies
• Provides feedback to other Human Resources peers on business needs and industry competitive trends
• Ensure continual performance improvement within the function, driving processes to facilitate improvement
• Support business leaders to ensure associate processes, policies and practices enable associate engagement and leadership effectiveness
• Lead and develop a high-performing regional People Success team, including Directors, Managers, and site-level partners

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees