Distribution Director

The Container Store•Aberdeen, MD

49d•$130,000 - $170,000

About The Position

The Distribution Center Director oversees all operations at their site while leading Operations Managers and Supervisors to ensure excellent safety, quality, productivity and over all team morale. This position is responsible for achieving operational and financial objectives and ensuring efficiency throughout the facility. This role oversees all areas of distribution operations including inbound receiving, intra-warehouse movement, outbound e-commerce and retail store fulfillment and partners closely with groups company- wide, including Engineering, Analytics, IT, Transportation, Store Operations, Merchandising, HR and Recruiting. This is a full-time, salaried, exempt position.

Requirements

College degree preferred
7+ years of retail distribution, e-commerce or supply chain management experience in an automated distribution center environment
Experience with complex operational processes and performance improvement projects with lean or six sigma experience
Able to work collaboratively across functions and gather multiple points of view into a streamlined action plan, driving results in a fast-paced environment
Experience handling employee relations issues including investigations, administering disciplinary action, and employee terminations
Analytical ability necessary to gather and interpret data to further develop, recommend and implement solutions
Technologically savvy, collaborative, confident leader, utilizing Microsoft Office products to analyze and articulate opportunities
Working knowledge of WM, LM, conveyors, sortation and robotic systems
Confidence and competence in decision making
Ability to work in a constant state of alertness and a safe manner
Ability to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity, periodic check and reinvestigations may be performed
Experience managing others including career development, directing and evaluating work
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing

Responsibilities

Manages $20M+ distribution payroll and operations expense budget
Leads a team of high-performing, diverse & dynamic leaders consisting of Operations Managers, Supervisors and 250+ distribution center specialists
Monitors and drives key service level metrics to deliver on our promise of an excellent customer experience
Accountable for KPIs, including safety, quality, retention, productivity and throughput for distribution center operations
Establishes initiatives that drive year over year improvement, as well as streamlines and optimizes day-to-day operations
Contributes to the development of new tools, processes and technology which make teams more efficient, effective and safe
Manages multiple priorities in a fast-paced environment with effective communication and follow through
Communicates and explains new directives, policies, or procedures to managers, meets with entire operations staff to explain changes, answer questions, and maintain morale
Manages corrective/disciplinary action when necessary, collaborating with Human Resources on appropriate conversations, actions, follow-up and documentation
Maintains and promotes a safe work environment for all employees
Monitors and ensures compliance in all legal matters and communicates any needs or concerns
A steward of company culture, promoting and embracing business practices, philosophies and strategy
Conducts timely and objective salary and performance reviews of direct reports and participates in supervisor or specialist reviews as appropriate
Leads, coaches, trains and manages the values and attitudes of all distribution specialists by managing behavior, actions and performance through proper communication and follow-up
Ability to work in a non-climate-controlled environment
Contributes to a clean and safe Distribution Center
Consistently arrives promptly to work the assigned schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties

Benefits

Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Competitive Pay: Starting salary from $130,000 base to $170,000 base with bonus potential.
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.