Distribution Center Solutions Architect

Stanley Black & Decker, Inc. • Jackson, TN

64d • Onsite

About The Position

Solutions Architect -- Warehouse Management Systems (WMS) Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Solutions Architect, you’ll be part of our Warehouse Management Systems team working as an on-site employee. The Solutions Architect is responsible for bridging business needs and technical implementation, with a focus on Warehouse Management Systems (WMS). This role combines strategic architecture leadership with hands-on system support, process optimization, and cross-functional collaboration to ensure robust, scalable, and efficient solutions for warehouse operations.

Requirements

• WMS Expertise: Hands-on experience as a WMS Super User, Key User, or System Specialist with platforms such as JDA, SAP, Exacta, or RLog.
• Operational Knowledge: Strong understanding of warehouse operations, including receiving, putaway, picking, packing, shipping, inventory control, returns, and automated systems (e.g., Autostore, conveyors, RF devices).
• Technical Skills: SQL knowledge and basic troubleshooting ability. Proficiency in Excel, Word, PowerPoint; experience with BI/BO tools is a plus. Understanding of the Systems Development Life Cycle (SDLC).
• Education: Bachelor’s degree in Computer Science, Information Systems, or equivalent industry experience.

Responsibilities

• Architecture & Solution Design Analyze and decompose business requirements to define system-level architecture goals. Create comprehensive system blueprints, data flows, and integration diagrams. Research and evaluate platforms, frameworks, and services for upcoming solutions. Track implementation progress, ensuring alignment with architectural plans and business objectives.
• WMS System Support & Troubleshooting Provide first-line support to warehouse users for WMS-related queries and issues. Diagnose, troubleshoot, and resolve system discrepancies to minimize downtime.
• Process Optimization Partner with operations teams to analyze workflows, identify bottlenecks, and propose WMS-driven improvements to enhance efficiency, accuracy, and productivity.
• User Training & Development Develop and deliver engaging training for new and existing users. Create and maintain user guides, SOPs, and reference materials to support consistent and correct system usage.
• System Configuration & Testing Assist with minor WMS system configuration changes. Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT) for new functionalities, upgrades, and integrations.
• Data Integrity & Reporting Monitor data accuracy and perform routine audits. Develop and maintain dashboards, reports, and queries to provide actionable insights into warehouse performance, inventory, and labor utilization.
• Liaison & Collaboration Act as a key point of contact between warehouse operations, IT, and external vendors to ensure effective communication and timely resolution of issues. Work with business, engineering, and product teams to validate design direction and architectural decisions.
• Continuous Improvement Proactively identify opportunities for system and process improvements that drive operational excellence.
• System Administration Manage user/device administration, security, and profile maintenance to ensure compliance and data integrity.
• Issue Resolution & Team Alignment Assist development teams in resolving integration or system-level challenges. Ensure developers, DevOps, QA, and infrastructure teams are building toward the same architecture.

Benefits

• You’ll receive a competitive salary and a great benefits plan including: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees