Distribution and Maintenance Supervisor

Connecticut Water Service, Inc.•New Braunfels, TX

48d

About The Position

Under the general direction of the Distribution &and Maintenance Superintendent, plans supervise, and reviews the day-to-day work of crews, maintenance workers, heavy equipment operators, and contractors performing varied water distribution system repair, maintenance, and construction work; performs other related work as required. The incumbent is distinguished by his/her direct supervisory responsibility for the day-to-day activities of multiple crews performing a wide variety of construction &and maintenance activities at multiple job locations. Plans, assigns, supervises, reviews, and evaluates the work of crews or contract employees performing water main-related construction and maintenance activities, and repair or maintenance of other varied water system infrastructure and properties. Works closely with Operations staff regarding the scheduling of needed work and coordination of crews; inspects field projects to ascertain potential problems, determine the most effective approach, and ensure conformance with work orders, plans, and specifications; instructs assigned staff in work methods and procedures. Develops schedules and work standards. Develops and reviews standard operating procedures in the areas of general administration, distribution system operation and preventative maintenance. Works with outside contractors and uses internal resources to accomplish tasks. Collaborates effectively with other workgroups throughout the organization. Provides support for Planning, Engineering, and Construction on large capital improvement projects. Reviews reports, records, and design drawings for accuracy and seeks opportunities for continuous improvement. Prepares daily and monthly reports, budgeting forms, and other written assignments. Performs data analysis and general administrative duties. Conducts hiring interviews, observes staff performance, and prepares written performance reviews. Interacts with customers and responds to inquiries regarding water service, system operation, and water quality. Takes corrective actions to resolve deficiencies and provides excellent customer service. Evaluates current practices related to distribution system operation and water quality and makes improvements to increase levels of service. Coordinates directly or indirectly with local city, state, and federal agencies to meet regulations and maintain compliance. Utilizes new technologies to improve workflows and/or resolve problems. Completes department-oriented goals and objectives annually. Enforces safety ruleProvide safe work environment for all employees by ensuring regular safety orientation and training, enforcement of safe work practices and compliance with regulatory requirements, correcting unsafe conditions, preventing lingering unsafe or unhealthful conditions or hazards, investigating workplace accidents, and promoting and supporting efforts for timely return to work for employees. Performs other related duties as assigned.

Requirements

High school diploma or equivalent
Must possess a Texas class D Distribution water license and obtain a Texas Class C Distribution water license within 1 year.
Must have minimum of 5 years’ experience leading and directing the work of teams and employees engaged in construction and maintenance activities of water main distribution or similar underground utility infrastructure.
Must have experience in operation of transmission and distribution infrastructure, water system inspection, field investigation, or construction of pipeline projects.
Supervisory principles and practices.
Safety practices in the installation and maintenance of underground distribution infrastructure
Principles, practices, methods, equipment, tools, and materials involved in the installation and maintenance of potable water transmission and distribution infrastructure.
Water quality samplings processes and procedures.
Planning and scheduling construction and maintenance activities of water pipeline infrastructure.
Ability to interpret distribution, and engineering drawings.
Resourcefulness, initiative, and independent judgement, particularly during emergencies.
Ability to organize and prioritize work to meet varied and changing operational needs.
Ability to establish and maintain effective working relationships with colleagues and staff.
Effective verbal and written communication.
Ability to utilize spreadsheet and word processing software to conduct detailed analysis and reporting.
Possession of a valid Texas driver’s license with a satisfactory driving record.
Willingness to be on-call for emergencies after normal business hours, weekend, and holidays.

Responsibilities

Plans, assigns, supervises, reviews, and evaluates the work of crews or contract employees performing water main-related construction and maintenance activities, and repair or maintenance of other varied water system infrastructure and properties.
Works closely with Operations staff regarding the scheduling of needed work and coordination of crews; inspects field projects to ascertain potential problems, determine the most effective approach, and ensure conformance with work orders, plans, and specifications; instructs assigned staff in work methods and procedures.
Develops schedules and work standards.
Develops and reviews standard operating procedures in the areas of general administration, distribution system operation and preventative maintenance.
Works with outside contractors and uses internal resources to accomplish tasks.
Collaborates effectively with other workgroups throughout the organization. Provides support for Planning, Engineering, and Construction on large capital improvement projects.
Reviews reports, records, and design drawings for accuracy and seeks opportunities for continuous improvement.
Prepares daily and monthly reports, budgeting forms, and other written assignments. Performs data analysis and general administrative duties.
Conducts hiring interviews, observes staff performance, and prepares written performance reviews.
Interacts with customers and responds to inquiries regarding water service, system operation, and water quality. Takes corrective actions to resolve deficiencies and provides excellent customer service.
Evaluates current practices related to distribution system operation and water quality and makes improvements to increase levels of service.
Coordinates directly or indirectly with local city, state, and federal agencies to meet regulations and maintain compliance.
Utilizes new technologies to improve workflows and/or resolve problems.
Completes department-oriented goals and objectives annually.
Enforces safety ruleProvide safe work environment for all employees by ensuring regular safety orientation and training, enforcement of safe work practices and compliance with regulatory requirements, correcting unsafe conditions, preventing lingering unsafe or unhealthful conditions or hazards, investigating workplace accidents, and promoting and supporting efforts for timely return to work for employees.
Performs other related duties as assigned.