Dispatch
About The Position
Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.
Requirements
- Strong communication and organizational skills.
- Comfortable speaking to all people with empathy and professionalism.
- Ability to lift at least 75lbs unaided.
- A cell phone with the ability to call, text, and use a GPS application.
- Successfully pass a 4-panel drug test and background check.
- Detail-oriented mindset with a commitment to delivering error-free services.
- Ability to work in a fast paced environment under pressue.
- Flexibility with scheduling, evenings and weekends are required and shifts could vary.
- To adhere to our strong code of ethics.
Responsibilities
- Check in drivers when they come back from their route.
- Act as the main point of contact for all driver-facing communication.
- Ability to serve multiple families at once.
- Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns.
- Assist in maintain the crematory facility and company vehicles to a clean and presentable state.
- Checking all work for errors ensuring the best customer service.
- Determining what procedure needs to be taken for each individual pet in our care.
- Administrating the care of the pets that have been entrusted to us by our clients.
Benefits
- 401K match
- Medical
- FSA/HSA for medical and dependent care
- Dental
- Vision
- Company paid life insurance
- Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
