Dispatcher

Tri-State Water, Power & AirCape Girardeau, MO

About The Position

Tri-State Water, Power & Air is seeking a dedicated and detail-oriented Dispatcher to serve as a crucial link between our Sales and Marketing departments. In this fast-paced role, you will be responsible for ensuring smooth communication, efficient routing, and timely support for field representatives across multiple states. This position requires quick decision-making, multitasking abilities, and a high level of customer service. If you thrive in a dynamic environment and are seeking an opportunity to grow within a company with a proven track record , we want to hear from you!

Requirements

  • Strong ability to read maps and follow directions.
  • Proficient typing and data entry skills with a keen attention to detail.
  • Expertise in Microsoft Office Suite and CRM platforms.
  • Exceptional time management and organizational skills, with the ability to multitask in a fast-paced, ever-changing environment.
  • Availability to work a flexible schedule, including evenings and Saturday mornings.

Responsibilities

  • Act as a liaison between Sales and Marketing, providing support to both teams.
  • Dispatch and route 15–25 representatives across 9 states, ensuring timely service and operational efficiency.
  • Track and report daily production metrics to ensure alignment with company goals.
  • Manage production spreadsheets, ensuring data accuracy and timely updates.
  • Perform data entry tasks with precision.
  • Answer inbound phone calls, addressing inquiries professionally.
  • Collaborate with a second dispatcher to maximize efficiency and improve workflow.
  • Provide ongoing support to Sales and Marketing teams, adapting to their needs and priorities.

Benefits

  • Full-time position with opportunities for career growth.
  • Comprehensive benefits package, including Paid Time Off (PTO), 401(k), and a variety of insurance options.
  • A proven launching pad for long-term career advancement within the organization.
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