Dispatcher

Any Hour Group • Santa Clara, CA

1d • $20 - $26

About The Position

EJ Home Services is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have serviced Santa Clara and the surrounding Bay Area since 2006. We provide a great environment and culture focused on growth, development, and retention. Our priority is taking care of our employees who are our biggest assets. We are looking to add a Dispatcher to our team. Position Overview: As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction. Apply for more details! We offer: Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance 401(k) retirement with company match Weekly pay with incentives and bonuses Competitive Pay: $20.00-26.00 per hour Company events & parties for individuals & families Holiday pay, vacation pay, & paid time off Paid Training And much more... There is room to grow for the right candidate. We look forward to hearing from you! Apply for more details!

Requirements

• Pre-employment background check
• Pre-employment drug screen

Responsibilities

• scheduling appointments
• assigning technicians to jobs based on location and expertise
• ensuring timely responses to customer requests
• communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits
• maintain records of service calls
• track job progress
• optimize routes to enhance efficiency
• ensure customers receive prompt, effective service, contributing to overall customer satisfaction

Benefits

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Competitive Pay: $20.00-26.00 per hour
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed