Dispatcher
About The Position
American Residential Services is the largest provider of residential services in the U.S., employing more than 7,000 professionals nationwide. ARS has been serving customers with HVAC, Plumbing, and Electrical solutions for over 45 years since its establishment in 1975. What We Offer Insurance available after 31 days of employment Low-cost medical insurance options (starting at $5/week) Dental & vision insurance Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off & holiday pay Company-paid life insurance Learn more at www.myarsrewards.com
Requirements
- Prior dispatch, scheduling, or call center experience
- Proficiency in Microsoft Office and multi-line phone systems
- Familiarity with local geography to support route planning
- Must report daily to the office (not a remote position)
- Flexibility to work assigned shifts and weekend rotations as needed
- Must pass background check and drug screening
Responsibilities
- Ensure service technicians are dispatched efficiently and customer needs are met promptly.
- Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
- Strong communication and local area knowledge are key to success in this role.
Benefits
- Insurance available after 31 days of employment
- Low-cost medical insurance options (starting at $5/week)
- Dental & vision insurance
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- 401(k) with company match
- Paid time off & holiday pay
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
