Dispatcher

Suburban Propane•Fruitland, MD

1d•$19 - $21

About The Position

We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries.

Requirements

Minimum of a High School diploma or GED preferred
Knowledge of fuel distribution concepts, practices and procedures including related government regulations
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment

Responsibilities

Identify and recommend customer specific routing and demand forecasting changes
Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers
Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers
Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet
Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures)

Benefits

Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts

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