Dispatcher

TEXAS PIPE AND SUPPLY COMPANY•Mobile, AL

6d•Onsite

About The Position

JOB SUMMARY: Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.

Requirements

Excellent communication skills
Proficiency in Microsoft Office and logistics software
Excellent clerical and organizational skills to keep track of schedules, routes and personnel
Knowledge of computers for scheduling and other dispatching duties
Ability to multitask with different events happening at the same time
Ability to work under stress and remain calm
Ability to relay information in a fast-paced environment

Responsibilities

Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers
Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction
Ensuring the safe and timely pick-up and delivery of shipments
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules
Relaying information such as work orders or other messages to and from work crews or supervisors
Using telephones, two-way radios or outlook email to contact employees
Speaking with supervisor or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules
Preparing work orders for crew or receiving work orders from work crews
Being in charge of communications within company assigned territories
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.