Dispatcher
About The Position
Want to get your career moving in the right direction? We are looking for a Dispatcher to join our growing organization. Must have the ability to work in a fast-paced environment with an appreciation for structure and standard operating procedures. Come be a part of the nation’s largest rail crew transportation company as our new Dispatcher! As a PTI Dispatcher, you would be responsible for dispatching our drivers to transport railroad crew members wherever the railroad customer's request. This position will also be responsible for maintaining driver rotations/trip lists using PTI software and professionally answering calls from drivers, field managers, and railroad personnel. No prior experience is required, we will train the right candidate! About Professional Transportation Inc. Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. PTI dispatchers match up drivers with these trips and the drivers safely transport the crews to their destinations.
Nice To Haves
- Prior experience in a call center/dispatch environment
- Prior experience working a multi-line phone system
- Be self-motivated, independent, and success oriented
- Strong communication, interpersonal, and conversational skills
- Well-organized
- Ability to operate related computer applications and related business equipment
Responsibilities
- Promoting and practicing safety awareness
- Helping to ensure on time performance is achieved
- Answering phone calls promptly and professionally
- Calling Van Drivers that are in rotation for trip coverage
- Provide accurate and detailed trip data to the Van Drivers
- Maintain accurate rotations and check for any pending trips in your area of responsibility
- Maintain a neat, clean, and organized station for the duration of your shift
- Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers
Benefits
- Starting pay of $15.00/hr with the opportunity for overtime.
- Discounted cell phone plans for Verizon and AT&T
- Medical benefits, PTO, sick time, and holiday pay.
- 401(K) retirement
- On the job training
- Room for growth and advancement within the company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
