Dispatcher - Reno

Keolis AmericaReno, NV
20h$28 - $40Onsite

About The Position

Pay Rate: $27.73 per hour , with a scheduled increase to $39.67 per hour effective in July. This is an on-site position.

Requirements

  • High school diploma or G.E.D
  • 3 Years of field experience of equivalent.
  • Must have valid driver license.
  • Microsoft Office systems experience
  • Multiline phone experience
  • Experience working in a highly fast pass.
  • Experience working in a highly stressful position.
  • Effective oral and written communication skills.
  • Ability to effectively interpret contract rules and requirements.
  • Experience in Problem solving.
  • Multitasking
  • Good Judgement skills
  • Demonstrated excellent written and oral communications and organizational skills.
  • Ability to handle stress, including emergency situations.
  • Computer skills, frequent use of Keyboard & Mouse.
  • Ability to effectively decipher maps.
  • Reasoning skills and Decision making.
  • Contract interpretation skills
  • Excellent organization and multi-tasking skills
  • Must be able to bend, twist, reach, stretch and lift up to 30lbs.
  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check.
  • If applying for a safety sensitive position, it may require a physical examination.

Nice To Haves

  • CDL Class B preferred.

Responsibilities

  • Supervise drivers in directions and immediate situations.
  • Coordinates dispatching of drivers by receiving and transmitting radio calls.
  • Inputs and retrieves computer data quickly.
  • Answers questions and provides information to the drivers and clients over the telephone.
  • Makes entries into automated computer system.
  • Maintains accurate, up-to-date files and logs.
  • Assists drivers in ensuring clients are delivered in a timely manner.
  • Handle emergencies as they arise.
  • Assemble schedules for the following day of service.
  • Clearly document all cancellations and no shows.
  • Assist in other departments as needed.
  • Effectively communicate any problems or issues with managers as situations arise.
  • Creative thinking, problem solving, reasoning, and decision-making abilities.
  • Email and Internet Microsoft Office Applications Suite
  • May be able to sit for 6+ hours a day.
  • Must use computer keyboard and monitor for 6+ hours a day.
  • Answer multi line phones
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