Dispatcher - Reno

Keolis America • Reno, NV

20h • $28 - $40 • Onsite

About The Position

Pay Rate: $27.73 per hour , with a scheduled increase to $39.67 per hour effective in July. This is an on-site position.

Requirements

• High school diploma or G.E.D
• 3 Years of field experience of equivalent.
• Must have valid driver license.
• Microsoft Office systems experience
• Multiline phone experience
• Experience working in a highly fast pass.
• Experience working in a highly stressful position.
• Effective oral and written communication skills.
• Ability to effectively interpret contract rules and requirements.
• Experience in Problem solving.
• Multitasking
• Good Judgement skills
• Demonstrated excellent written and oral communications and organizational skills.
• Ability to handle stress, including emergency situations.
• Computer skills, frequent use of Keyboard & Mouse.
• Ability to effectively decipher maps.
• Reasoning skills and Decision making.
• Contract interpretation skills
• Excellent organization and multi-tasking skills
• Must be able to bend, twist, reach, stretch and lift up to 30lbs.
• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check.
• If applying for a safety sensitive position, it may require a physical examination.

Nice To Haves

• CDL Class B preferred.

Responsibilities

• Supervise drivers in directions and immediate situations.
• Coordinates dispatching of drivers by receiving and transmitting radio calls.
• Inputs and retrieves computer data quickly.
• Answers questions and provides information to the drivers and clients over the telephone.
• Makes entries into automated computer system.
• Maintains accurate, up-to-date files and logs.
• Assists drivers in ensuring clients are delivered in a timely manner.
• Handle emergencies as they arise.
• Assemble schedules for the following day of service.
• Clearly document all cancellations and no shows.
• Assist in other departments as needed.
• Effectively communicate any problems or issues with managers as situations arise.
• Creative thinking, problem solving, reasoning, and decision-making abilities.
• Email and Internet Microsoft Office Applications Suite
• May be able to sit for 6+ hours a day.
• Must use computer keyboard and monitor for 6+ hours a day.
• Answer multi line phones

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED