Dispatcher

Auto Driveaway Transport Logistics•Lenexa, KS

About The Position

Auto Driveaway Systems, LLC, one of the largest professional driveaway companies in the US, is seeking an energetic, detail oriented Dispatcher to join our Truck Transport team in Kansas City. The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the largest professional driveaway companies in the United States. With up to hundreds of assets moving each week, assigning the right driver to the right trip at the right time is essential to running an efficient operation and meeting customer expectations. As a key member of the Operations team, Dispatchers must be passionate about logistics, working with our drivers and planning efficient, time-sensitive trips for our customers. The ideal dispatcher should crave a fast-paced, dynamic work environment and thrive in a sometimes unpredictable, fun work environment! Auto Driveaway is a leading national provider of professional vehicle relocation services. Auto Driveaway primarily serves large corporate fleets, fleet management companies, upfitters, dealerships and vehicle and truck OEMs with fast, safe and reliable door-to-door driveaway service nationwide. Services include fleet shipping and fleet management services; single vehicle "door-to-door driveaway" shipping; short-term and reconditioning services across all asset types. We accomplish this with personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers, helping to ensure quality, accountability, and reliability on every trip.

Requirements

College degree preferred
2+ years of dispatch experience
Strong background in transportation, logistics or related fields
Knowledge of transportation regulations and compliance requirements preferred
Exceptional organizational and communication skills
Meticulous attention to detail
High energy, enthusiasm and drive for achieving results
Passionate about safety and customer experience
Proficiency with email and Microsoft Office Suite, especially Excel
Project planning and project management skills
Ability to multi task and work in a fast-paced environment, recognizing a sense of urgency and self-motivation

Nice To Haves

College degree preferred
Knowledge of transportation regulations and compliance requirements preferred

Responsibilities

Work inbound driver calls and e-mail
Communicate with drivers to assign available resources to available loads, with a constant awareness to ensuring that drivers are being utilized appropriately with minimal deadhead run
Develop logistical plans for efficient, on-time delivery and maintain contact with drivers throughout the trip
Provide regular updates to sales and customers and internal stakeholders with information about status, pickup and delivery timelines
Engage with 40 field offices on driver utilization and logistics planning to minimize deadheads where possible
Collaborate with management to modify driver assignments or routes to accommodate the needs of customers within a complex logistical environment
Partner with colleagues to ensure trucks are in the right place at the right time for efficient driver pickup
Build strong relationships with drivers and customers to grow the business and exceed customer expectations
Support our driver population in safety and compliance initiatives, including but not limited to training and hours of service compliance
Maintain regular engagement with internal stakeholders to ensure driver population reflects forecasted volume and specific projects
Grow Truck Transport's reputation as the driveaway company of choice across the United States