Dispatch & Routing Coordinator
About The Position
Le Bleu Enterprises is the leader in Home and Office Bottled Water Delivery. Our water is the best available, and so are our people. With an industry-best 4.8-star customer rating and rapid growth, we’re excited to offer opportunities to join our winning team. We are currently seeking a highly motivated and detail-oriented individual to join us as a Dispatch & Routing Coordinator. This role is critical in ensuring efficient delivery operations across multiple branches, supporting customer satisfaction, and optimizing routes for maximum efficiency. The Dispatch & Routing Coordinator will report directly to the Director of Operations.
Requirements
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Outstanding organizational skills and attention to detail.
- Proficiency in Microsoft Excel and other routing optimization tools.
- Ability to thrive in a fast-paced, dynamic environment with competing priorities.
- 1–3 years of experience in fleet/route scheduling (preferred).
- Familiarity with routing systems, optimization tools, and logistics software (preferred).
- General knowledge of DOT and FMCSA regulations (preferred).
Nice To Haves
- 1–3 years of experience in fleet/route scheduling (preferred).
- Familiarity with routing systems, optimization tools, and logistics software (preferred).
- General knowledge of DOT and FMCSA regulations (preferred).
Responsibilities
- Optimize and manage daily delivery routes using advanced routing systems to maximize efficiency and customer satisfaction.
- Audit prior day delivery routes to identify and address service gaps.
- Coordinate and maintain delivery schedules across seven branch locations.
- Manage and schedule off-route customer delivery requests and undelivered stops from prior routes.
- Analyze and recommend route changes in collaboration with the Director of Operations.
- Dispatch real-time delivery requests to appropriate route territories to ensure timely service.
- Prepare reports on route performance and suggest strategies for continuous improvement.
- Assist in maintaining compliance with DOT and FMCSA regulations, where applicable.
- Perform other duties as assigned to support operations and logistics.
Benefits
- Competitive compensation and benefits package.
- Paid time off (up to 10 days by year 2) and 9 paid holidays per year.
- Matching 401K and retirement plan options.
- Opportunities for career advancement within our growing company.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
