Dispatch Clerk

McKee Foods Corporation•Collegedale, TN

10d•$18 - $24•Onsite

About The Position

Dispatch Clerk – 3rd Shift Join America’s favorite family bakery since 1934—home of Little Debbie®, Drake’s® Cakes, and Sunbelt Bakery® Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You’ll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you’ll discover a better way to live and work. Please submit comprehensive work history or a resume covering the past 18 months. Include all periods of employment, unemployment, self-employment, short-term jobs, caregiving, and education. Ensure you provide accurate month and year ranges for each period. Pay $18.32 -$23.63/ hr., depending on experience and qualifications Plus $2.00 / hr. shift premium for 3rd shift hours Schedule Sunday - Thursday, 10:30 p.m. - 7:00 a.m. (other days and hours as needed) Location McKee Foods Transportation Building 10260 McKee Road, Collegedale TN 37315 Job Summary McKee Foods is seeking a 3rd Shift Dispatch Clerk to join our Transportation team. This role supports overnight fleet operations by dispatching drivers, coordinating equipment, updating transportation systems, and ensuring accurate shipment documentation. The Dispatch Clerk serves as the primary communication hub during shift hours to maintain efficient, safe, and on-time deliveries within a fast-paced, 24-hour, six-day operation. Coordinate, prepare, and print all driver trip documentation. Serve as the primary point of contact for the Transportation Department during shift hours. Answer and manage incoming dispatch calls in a timely and professional manner. Dispatch drivers and monitor delivery instructions to ensure accuracy and on-time performance. Dispatch and apply seals for outside carriers in accordance with company procedures. Assign trucks, transfers, and rollers based on operational needs. Print and distribute delivery receipts and backhaul documentation. Update trip information in transportation management systems (TMS). Document all shift activity and operational updates in SharePoint for communication and continuity between shifts.

Requirements

Strong attention to detail and documentation accuracy
Effective analytical and problem-solving skills
Ability to communicate professionally with drivers, customers, and suppliers
Strong decision-making skills
Ability to manage multiple tasks in a fast-paced environment
Ability to remain calm in high-stress situations
Professional telephone communication skills
Strong organizational and written/verbal communication skills
Proficiency with computer systems and data entry
Flexibility to work overnight hours and float shifts as needed

Nice To Haves

Experience in dispatch, logistics, transportation, or fleet operations
Experience with transportation management systems (TMS)
Experience with UNIX-based systems or logistics databases
Experience in data entry and information analysis
Proficiency with Microsoft Office and Google Workspace applications

Responsibilities

Coordinate, prepare, and print all driver trip documentation.
Serve as the primary point of contact for the Transportation Department during shift hours.
Answer and manage incoming dispatch calls in a timely and professional manner.
Dispatch drivers and monitor delivery instructions to ensure accuracy and on-time performance.
Dispatch and apply seals for outside carriers in accordance with company procedures.
Assign trucks, transfers, and rollers based on operational needs.
Print and distribute delivery receipts and backhaul documentation.
Update trip information in transportation management systems (TMS).
Document all shift activity and operational updates in SharePoint for communication and continuity between shifts.