Dispatch Clerk

McKee Foods•Collegedale, TN

9d•$18 - $24•Onsite

About The Position

McKee Foods is seeking a 3rd Shift Dispatch Clerk to join our Transportation team. This role supports overnight fleet operations by dispatching drivers, coordinating equipment, updating transportation systems, and ensuring accurate shipment documentation. The Dispatch Clerk serves as the primary communication hub during shift hours to maintain efficient, safe, and on-time deliveries within a fast-paced, 24-hour, six-day operation.

Requirements

Strong attention to detail and documentation accuracy
Effective analytical and problem-solving skills
Ability to communicate professionally with drivers, customers, and suppliers
Strong decision-making skills
Ability to manage multiple tasks in a fast-paced environment
Ability to remain calm in high-stress situations
Professional telephone communication skills
Strong organizational and written/verbal communication skills
Proficiency with computer systems and data entry
Flexibility to work overnight hours and float shifts as needed

Nice To Haves

Experience in dispatch, logistics, transportation, or fleet operations
Experience with transportation management systems (TMS)
Experience with UNIX-based systems or logistics databases
Experience in data entry and information analysis
Proficiency with Microsoft Office and Google Workspace applications

Responsibilities

Coordinate, prepare, and print all driver trip documentation.
Serve as the primary point of contact for the Transportation Department during shift hours.
Answer and manage incoming dispatch calls in a timely and professional manner.
Dispatch drivers and monitor delivery instructions to ensure accuracy and on-time performance.
Dispatch and apply seals for outside carriers in accordance with company procedures.
Assign trucks, transfers, and rollers based on operational needs.
Print and distribute delivery receipts and backhaul documentation.
Update trip information in transportation management systems (TMS).
Document all shift activity and operational updates in SharePoint for communication and continuity between shifts.