Disaster Recovery Case Manager

CATHOLIC CHARITIES OF LOS ANGELES INC•Los Angeles, CA

5h•$30

About The Position

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives. The person in this role will be working with individuals and communities affected by the Eaton Fire by providing trauma informed outreach, case navigation, and community recovery coordination. This position plays a critical role in addressing emotional trauma, resource disparities, and recovery challenges faced by survivors-especially those from underserved or historically marginalized communities.

Requirements

A minimum of high school graduation or its equivalence is required.
A minimum of three years of professional or volunteer experience as a case manager or related professional is preferred.
Strong oral and written communication, organizational, and conflict resolution skills are required.
Computer literacy is required, including experience with Excel, Outlook, Word, etc.
Cooperative, friendly, and helpful attitude toward the clients and co-workers is expected. Ability to work closely with other employees to ensure positive, constructive environment within the program or department is essential.
Ability to thrive in a fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach, is needed
Passion and enthusiasm for the mission of the project and its clients is expected.

Nice To Haves

Completion of, or enrollment in, community health, public health, social services, or psychology courses is desirable.
Bilingual fluency (English/Spanish or English/Mixteco) is preferred.
Previous experience working with fragile and/or vulnerable adult clients from a variety of economic, social, and cultural backgrounds is highly desirable.

Responsibilities

Perform outreach to identify those persons in need of services related to disaster recovery.
Conduct weekly resource distribution events to provide financial and household resources to wildfire victims.
Conduct at least 4 wellness events in the affected area to support the community in processing trauma and provide emotional support workshops and groups.
Conduct interviews by telephone-or in-person to provide prompt and responsive initial assessment of client needs followed later by comprehensive, individualized, strengths-based, trauma-informed and culturally responsive review of client's recovery goals and available resources.
Engage the client in working toward the development, implementation, and ongoing review of an individualized disaster recovery plan related to the needs determined in the assessment.
Provide education and information needed for the client to effectively access the resources available in accordance with an identified sequence of disaster recovery services.
Organize and present information and reports at meetings, briefings, and conversations with clients, staff, and external partners.
Act as an advocate for, and a liaison between, the client and the resource providers.
Collaborate with services providers, governmental and non-governmental agencies, and other organizations to coordinate services for the client.